MYSTERY SHOPPING THREAD XV - please, no mention of client names or fees on here

ukmonkey

jen_br wrote: »

Tried calling GAP no answer, and I sent out a message to them but it said it could take several DAYS to deal with my request.... I rang the UK office and they said they would get someone to call me but im sitting here in the meantime not knowing what to do!1

Ah, sorry Jen, I meant to mention that the UK shopper team don't start until around 11-12pm ish.

ukmonkey

jc2703 wrote: »

UKMonkey....any sign of gap money in your psychic bank account?

Nope, sorry, no MSing money pending for tomorrow for me.

misssarahleigh

oh dear, just had an RE like enquiery from react.

She was telling me to edit my answers and explain more. It was a pass check. The questionnaire is quite clear. I walked to the turnstiles, inserted the card, they opened, i went in.

How can i embelish on contact with team members when i clearly state that my pass was not checked?

I don't know what she wants me to write so emailed back saying so.

jen_br

YEah react have been weird with requests lately I think they hired new proofreaders!! I have never had soooo many piddly questions.

Angelfeathers

I wish they'd just read their own blinking questionnaires!

It's like I got an email from Gap this morning re. the phone shop I did yesterday asking me to submit a receipt. What receipt???? I didn't have to buy anything so I don't have a receipt, so I replied very politely to their email saying "No purchase was required for the above assignment so what receipt am I supposed to submit?"

Stupid beggers. Though I have to admit I'd been wondering about that since I did the last one, which is still showing as needing a receipt submitted...

TractorGirl327

Angelfeathers wrote: »

I wish they'd just read their own blinking questionnaires!

It's like I got an email from Gap this morning re. the phone shop I did yesterday asking me to submit a receipt. What receipt???? I didn't have to buy anything so I don't have a receipt, so I replied very politely to their email saying "No purchase was required for the above assignment so what receipt am I supposed to submit?"

Stupid beggers. Though I have to admit I'd been wondering about that since I did the last one, which is still showing as needing a receipt submitted...

I've not done a Gyp phone job for ages, but don't they usually ask for a business card? Or I usually get a brochure, and take a pic of that and upload it. Just something to prove you've been there.

look_after_the_pennies

I agree with Tractorgirl. I haven't done a phone job for ages but they usually request a business card or they accept a copy of the company's brochure with the salesmans/womans name written on it. I'm sure Gap would have stated this in the assignment notes. If they haven't, then you have a good case to argue!

jen_br

i got an email from tns not bare?

tas123

The bare payment has appeared in my bank account but it for nowhere near what I was expecting. Are HSBC one of the companies that charge to convert from Euros to Sterling?

Thanks

Angelfeathers

TractorGirl327 wrote: »

I've not done a Gyp phone job for ages, but don't they usually ask for a business card? Or I usually get a brochure, and take a pic of that and upload it. Just something to prove you've been there.

look_after_the_pennies wrote: »

I agree with Tractorgirl. I haven't done a phone job for ages but they usually request a business card or they accept a copy of the company's brochure with the salesmans/womans name written on it. I'm sure Gap would have stated this in the assignment notes. If they haven't, then you have a good case to argue!

It says you must pick up a business card (though neither store I visited had any so both just gave me a brochure, though I couldn't get yesterday's one to write on it for me) but nowhere does it actually say what you need to do with it.

Yeah, I did consider taking a picture of the brochure but it doesn't exactly prove anything except that I've been there this *month*. And it seriously does not say that that's what you're supposed to do!