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Atlantic, is it the cheapest?

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  • Wig
    Wig Posts: 14,139 Forumite
    highet wrote:
    finally managed to get this years rebate after writing to them with copy of original sign uo and t+c's - got a nice call from cs apologising for delay and sure enough in account today - their explanation for delay was - they pay rebate at end month 13 after you have been with them for complete year so i sign in june and got rebate july in year 1 - they then count 13 months from previous rebate and pay next ie august in year 2 then sept in year 3 and so on -seems like a 13 month rebate to me and not annual

    If I was you I'd be looking at those T&c's very carefully, and report them to the trading standards and energywatch.
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