Eon- Pretending to investigate fraud

alison999

Im on Eon anyway (until i pay my bill that is!) and I had a awful woman dealing with me a few months back. I suffer with depression and told her i was struggling with the bills and id been having a bad time etc. her response? 'you still have to pay your bills'. hmm ill remember that next time im on the brink of ending it all....

once ive settled my bill ill be going elsewhere. i appreciate that i do owe them money cant say eons the first thing on my mind when my depression is that bad - i want someone that has customer service not robots answering the phone

marleyboy

Slimeballs.....I would have said "Oh its Ok......I dont pay for my gas, a guy in the pub sorted the meter out for me OFFICER!"

Tamsin_Temrin

Ive had Eon - just let us see your meter to check it could be compatible with our new fancy wotsit. Dont think so!

E.ON_Company_Representative

Hi trisontana,

I can’t make a comment on the decisions of other organisations on this matter, I respect both the jobs they do and the views they hold.

On the subject of poor service, I urge those who have a complaint regarding this matter to contact the supplier in question with the details so the right action can be taken.

Brian