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need some help with scottish power! very confused!

roxy86_2
roxy86_2 Posts: 625 Forumite
Hi all,

basically I have been using the comparison sites to see who would be cheapest for me to switch to at the mo.

Im currently with Eon saveonline. I have entered in my comsumption for a year which is 4628kwh electric
129000kwh gas

Then best was Eon Fix online, then first utility which I cant do as Im not a homeowner.
The next was scottish power energy online 9. This would save me £58 a year. Now switching to Eon fix online would save me £16 more but scottish power have £130 cashback at the mo.

So i called them up to have a chat and discuss this on the phone, but the guy on the phone tells me that the no longer do the energy onlin 9 package!? He said that it ended on the bank hol?He then goes on to say that The online energy reward plan is their newst and cheapest package. I tell him that for me on the comparison site it shows that I would only save £39 on this package.

My question is who is right? I know that with this package you get a reward of £105 on the 7th June. Now does the comparison site take that £105 into account when they work out your saving or is that extra on top of the £39?

Im soo confused. He tells me he can save me £150 a year by putting me on the reward package but energyhelpline is only showing £39?

Please help!!!
:j
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Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    roxy86 wrote: »
    ...129000kwh gas...
    How much? That would probably cost about £4000 - £5000 per year alone ... and I think exceeds the limit for any residential tariff.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    sorry i meant 12900kwh.:rotfl:
    :j
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    edited 19 May 2010 at 1:00PM
    Hi roxy86

    You have made an excellent start to comparing your prices by calculating your annual gas and electricity consumption in kWh. To help you with your comparison against ScottishPower prices, use the link below and update all your details. This will then provide you with a list of tariffs we can offer to you and the calculated savings (if any). When you are presented with the list of tariffs you can select "more" at the bottom of each tariff description and this will then provide you with additional information regarding that tariff including unit rates, discounts, terms and conditions etc.

    http://www.theenergypeople.com

    I hope this is of use to you.

    Kind Regards

    Colin @ ScottishPower
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • notbritishgas
    notbritishgas Posts: 2,314 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    For quite a few weeks I was thinking of switching to Scot power and used the comparison sites a lot. Both online 9 and energy reward showed up in the results, both saving me about £100.
    Then suddenly online 9 did not show, only energy reward, so I think this confirms what you were told about online 9 no longer existing.
    The comparison sites do include the £105 in their working out, or at least energyhelpline did.
    I eventually decided to change to energy reward and when I did so online that was the only cheaper option, online 9 was not offered.
    If you really want to check the savings then work out the total annual cost using your current tariff details and the new energy reward tariff details.
  • JasX
    JasX Posts: 3,996 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've recently switched to them via a cashback site and grabbed £120 extra in the process, don't forget once you've settled on a tariff via a comparison site to clear your cookies and go sign up for it from the cashback site to get the same deal + cashback on top :)
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Try entering you details int the SP website, I did this, they rang back later offering £130 cashback, no waiting for a cashback site. Brill PS OE Reward may look cheaper, but you have to wait 1 year for £100 CB, just like N.Power, so its not as good IMO.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    roxy86 wrote: »
    ...Im currently with Eon saveonline. I have entered in my comsumption for a year which is 4628kwh electric
    12900kwh gas [corrected]...
    I'm not sure who is correct.

    But according to energyhelpline.com on the figures you provide:

    Your current spend is £897 p.a.

    The cheapest SP tariff they suggest (Online Energy Saver 9) is £839 p.a.

    The cheapest tariff available is nPower Sign-On-Line 18 at just £800 p.a.



    According to the SP link (that only compares SP tariffs), the cheapest option tariff is Online ENergy Reward at £858.74
    (I can't tell you the declared saving as I can't find your current E.On tariff on that site)


    Be aware that whilst cashback for SP is available at £130, cashback for nPower is also available at £80, meaning even if the Online Energy Saver 9 is available, there is only a £10 difference.
    Remember that cashback is not paid annually (and isn't even guaranteed), so the difference may not be worth it unless you intend to regularly switch i.e. become a cashback tart, in which case the tariff is not really important anyway.

    If the Online Energy Saver 9 is not available, then SP does not provide the cheapest option to you including or excluding the cashback available.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • notbritishgas
    notbritishgas Posts: 2,314 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Premier wrote: »
    I'm not sure who is correct.

    But according to energyhelpline.com on the figures you provide:

    Your current spend is £897 p.a.

    The cheapest SP tariff they suggest (Online Energy Saver 9) is £839 p.a.

    The cheapest tariff available is nPower Sign-On-Line 18 at just £800 p.a.



    According to the SP link (that only compares SP tariffs), the cheapest option tariff is Online ENergy Reward at £858.74
    (I can't tell you the declared saving as I can't find your current E.On tariff on that site)


    Be aware that whilst cashback for SP is available at £130, cashback for nPower is also available at £80, meaning even if the Online Energy Saver 9 is available, there is only a £10 difference.
    Remember that cashback is not paid annually (and isn't even guaranteed), so the difference may not be worth it unless you intend to regularly switch i.e. become a cashback tart, in which case the tariff is not really important anyway.

    If the Online Energy Saver 9 is not available, then SP does not provide the cheapest option to you including or excluding the cashback available.
    This is interesting. As per my earlier post, when I was checking on energy helpline, online 9 and energy reward were offered, then online 9 did not show anymore so I switched to energy reward.
    Now following your post I have checked again and online 9 once again is offered, perhaps they have had second thoughts and put it back on again?
  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    thanks everyone for the great adivce.

    Now I know Npower was top of the list but I have to wait for my bonuses for a whole year. If i leave them before this I lose out and so that put me off them.

    This is another reason why Im not that keen on the scottish power tariff energy rewards becuase again I have to wait till next june for the £105 bonus.

    The reason I called them was to ask about the energy online 9 tariff as that shows the best saving and also with £130 cashback would be a great saving but that was when the bloke told me it was no longer available. He offered me the £130 cashback direct and said they would send a cheque once Ive switched so no going through cashback site meaning the cashback is gauranteed. The thing id I really want the onlin energy 9 tariff and not the energy reward tariff.

    He is going to call me again tomorrow as he said that Thursday is the only day they can offer the cashback. I want to be prepared for when he calls. I will ask again about the online 9 tariff but if he says they dont do it does that mean ha is right? I mean it shows up on all the comparison sites and moneysupermarket says that they only show tariffs that are available now.

    If he says it is unavailable I think that I will have to take a chancer and do it myself online.
    :j
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    edited 19 May 2010 at 2:06PM
    Be careful. You appear to have a dual rate meter, yet you are comparing single rate tariffs.
    https://forums.moneysavingexpert.com/discussion/2477999

    Scottish Power will not supply you a single rate tariff with a dual rate meter, and will charge you (£52.88 I believe) if you request to change the meter to a single rate one

    I think (not 100% sure) Eon will supply a single rate tariff with a dual rate meter, but if not will not charge for the change of meter.

    nPower customers with dual rate meters have received mixed responses when attempting to be charged on a single rate tariff, but again nPower don't charge if the meter needs to be changed.

    Attempting to change suppliers to a single rate tariff when you have a dual rate meter (and the supplier requires you to have a single rate meter) may cause you problems with switching, cashback or getting the requested tariff unless you clarify matters with the supplier first.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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