BEWARE!!!My citydeal £4 for £15 voucher off demalogica products today!

busybee100

I was thinking the same.
Theres someone around that can check companies out. I'll see if I can find them.

busybee100

The only thing I can see is that Wantthelook and Mycitydeals are both registered in Germany.

dmg24

I've checked the details and they are not owned by the same people, however that is not to say that they are not somehow connected.

I did notice that one has the same accountant as my ex ... He is now bankrupt!

bugeyed

MyCityDeal is backed by two key investors, Germany's Holtzbrinck Ventures and the Samwer Brother's Rocket Internet.

From Wiki entry

bugeyed

Wantthelook.com was founded in August 2005 as an extension development of the Lawrence Anthony salon group

busybee100

MSEMartin posted on the sunglasses-shop thread yesterday

"1. The price was increased on some some glasses - this is out of order in my view
2. My City Deals contract states companies cant do this ..."

Should apply to Wantthelook as well

http://forums.moneysavingexpert.com/showpost.php?p=33026961&postcount=164

STAR_BUCK

yes the price is back to normal although now it's stating that my credit card detaisl are incorrect! and I know that's not true as I always make internet purcahses with that card and have never had any problems. stupid website :mad:

plattaj

Today wantthelook have brought their prices down a little - the active moist mentioned earlier in this blog is now £22.02 not the £24.61 that it was yesterday.

The question is do I ask MyCityDeal to refund the £4 or do I reluctantly give Wanthelook my business??

sugarspunsister

Both Oliver and Jemima from wantthelook and mycitydeals respectively have replied to the post and put forward a solution (which I see most of you have already sussed!).

http://www.lipglossiping.com/2010/05/19/feelingcheated/

Right, now I'm off to order that bloody cleanser, it had better be lovely after all this!

Well done chaps x

Former_MSE_Alana

Hi,

We have received this response from MyCityDeal on this:

"Oliver Cole, CEO of wantthelook.co.uk has sent us the following letter, regarding our recent deal with them. We hope it answers your questions!

Good afternoon,

It has come to our attention that there have been several issues that you, our customers, have been experiencing. After talks with our partner, MyCityDeal, we have reached the following solutions:

1. All prices that have been increased on our website wantthelook.co.uk are now back to their standard selling price.

2. Customers, who have purchased multiple orders, have been emailed by MyCityDeal, regarding issues with their orders, but do feel free to email us or MyCityDeal Support, if you have any further queries.

3. A credit voucher worth £2.50 will be issued to any customer who has bought products at a marked up price.
wantthelook.co.uk and MyCityDeal strongly respect your rights as a customer, and apologise for any inconveniences you may have experienced.

We are both willing to answer any questions you may have.
You can call MyCityDeal customer support team on 0800 007 5719 between 09:00-18:00, enquiries@wantthelook.com, or support@mycitydeal.co.uk.

We will be more than happy to assist you and help you solve any issues you may have.

Kind regards

Oliver

CEO Want The Look

We hope that helps, everybody! As stated above: we love to help, so don’t hesitate to contact us!"