Am I infected?

aliEnRIK

Run ccleaner to remove all temp files. Id say your good to go though

aaroncaz

Thank you so much for your help. Scan still running.

Should I retick the boxes i unticked in post 50? The hidden files?

Sorry for all the questions, but can you tell me how I got the virus? Was I not protected enough?
I want to reapply for online banking, am I safe now? Should I use rapport when I do? Or not bother? I rang rapport from my bank yesterday, they sent me a email telling me how to send them logs, they have not replied.

aaroncaz

Ok scan done, no problems found, didd CCleaner. Many thanks to you Rik.I really appreciate all your help.

aliEnRIK

aaroncaz wrote: »

Thank you so much for your help. Scan still running.

Should I retick the boxes i unticked in post 50? The hidden files?

Sorry for all the questions, but can you tell me how I got the virus? Was I not protected enough?
I want to reapply for online banking, am I safe now? Should I use rapport when I do? Or not bother? I rang rapport from my bank yesterday, they sent me a email telling me how to send them logs, they have not replied.

yes, change the 'hidden files' back to hidden

I wouldnt touch 'rapport' with a bargepole personally. And it certainly isnt required for online banking anyways

As for how you got it, I suspect it was via an 'infected' webpage

To make sure this never happens again, I would recommend using FIREFOX with the NOSCRIPT plugin

aaroncaz

aliEnRIK wrote: »

yes, change the 'hidden files' back to hidden

I wouldnt touch 'rapport' with a bargepole personally. And it certainly isnt required for online banking anyways

As for how you got it, I suspect it was via an 'infected' webpage

To make sure this never happens again, I would recommend using FIREFOX with the NOSCRIPT plugin

Thanks. It's only in the past year that I used Rapport, on banks advice!

I have firefox, where do I turn on the Noscript plug-in? Many thanks again.

aaroncaz

Is this it?

https://addons.mozilla.org/en-US/firefox/addon/722/

aaroncaz

I use Firefox but also IE7, with roboform for comps, as the latest version of firefox doesn't support Roboform.

aliEnRIK

So long as your happy that the sites you go on for comps are legit then IE7 'should' be fine
But theres a very high chance that yove visted an infected webpage at some point to end up with the problems you have had

aaroncaz

aliEnRIK wrote: »

So long as your happy that the sites you go on for comps are legit then IE7 'should' be fine
But theres a very high chance that yove visted an infected webpage at some point to end up with the problems you have had

I am going to stay with firefox, don't want all this again! Many thanks for all your help.

aliEnRIK

Dont forget its firefox with the NOSCRIPT plugin. Not just firefox as is