Am I infected?

aaroncaz

Been out come home turned on laptop, little bubble appears saying Windows Security alerts, says I have a virus and am infected and to run Antispyware Soft? Seems i have to pay for this! Says my pc might be at risk.Am running Avast now, but on trying to run malware a box comes up saying file mban.exe is infected and it won't start up! Can anyone help please.Bubble also keeps poping up saying other files are infected!Was fine earlier:(

dblue75

I had the exact same last week. It is the WIN32:Renos 00 virus. I also had avast running when i got it. Stops you going to any other website etc..... total nightmare.

I got help from here :T

Basically put laptop into safe mode networking. Run Malawarebytes the hijack this then combo.fix

The only way i could do it EVEN in safe mode.....was download these programs onto a USB stick from another laptop or PC and then open it from there on my infected laptop.

Read my post......WIN32 Renos Virus.....and you shold get it all sorted out. :T:T:T

aliEnRIK

Reboot and keep pressing F8 to get into SAFE MODE WITH NETWORKING

Download and run FIX.EXE
http://download.bleepingcomputer.com/reg/antivirus-vista-2010/FixExe.reg

Download a fresh copy of malwarebytes
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Remove everything thats found (needs to be ticked)
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD THIS VERSION')
http://www.filehippo.com/download_hijackthis/2894/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

aaroncaz

Am trying this now.

aaroncaz

how do i download fix-exe?

aaroncaz

ok have downloaded malware again, is running scan now, 2 infected objects infected already but am having trouble with fix-exe, have saved file, but can't download it.

aliEnRIK

If youve downloaded it, then its in your DOWNLOAD folder

aaroncaz

yes it is on firefox, what do i do now, i right click? and? Sorry!

aaroncaz

when i click open i click on run then something comes up abt adding info to the registry then it closes when i click yes.

aliEnRIK

aaroncaz wrote: »

when i click open i click on run then something comes up abt adding info to the registry then it closes when i click yes.

Assuming you mean the FIX file then thats fine

aaroncaz

but when i click yes it it turns off, nothing happens.