Natwest review

joffy666

I've had a basic current account with Natwest for many years. Today I made a deposit and the cashier said I'm due a review and made an appointment.
What's that all about? Never had one before. Is it just to try to get me to sign up for more services?

chris_m

joffy666 wrote: »

I've had a basic current account with Natwest for many years. Today I made a deposit and the cashier said I'm due a review and made an appointment.
What's that all about? Never had one before. Is it just to try to get me to sign up for more services?

Good guess - unless you might actually want to buy any more services, a complete waste of your time.

ceh209

If you've got the basic step account, they might be upgrading you to the 'proper' current account?? If so, good luck!

Starrystarrynight

Trying to flog you as many products as possible, I'd think, under the pretext of saving you money.

joffy666

Many thanks. It's just a basic current account I've got and the one I want/need so it will be a waste of time!

Starrystarrynight

I always cut them off, saying I'm not interested, when they mention it to me. They've been trying to get me to switch to one of those accounts where you pay a monthly fee for about 15 years. I have considered it and it's just not worth it, but they keep on trying!

chambta

Starrystarrynight wrote: »

Trying to flog you as many products as possible, I'd think, under the pretext of saving you money.

What if they actually can save him money?

PC_Gabriel_Kent

chambta wrote: »

What if they actually can save him money?

Well they might be able to but that does not fit in with the i know better crowd who revel in belittling people just doing their job.

opinions4u

If you are happy with your bank, have the time to spare etc etc then why not?

Rule 1) Go in with a cynical attitude - it's a sales pitch
Rule 2) Make a decision to sign nothing / verbally agree to nothing during the meeting
Rule 3) Force them to show how they will improve your service or make you better off
Rule 4) Think about what they suggest for 48 hours
Rule 5) Go back and sign up only if, after 48 hours, you are convinced it's the right thing to do - perhaps after posting on here.

At the end of the day, a banking relationship is best when it suits both the bank and the customer.

pmduk

PC_Gabriel_Kent wrote: »

Well they might be able to but that does not fit in with the i know better crowd who revel in belittling people just doing their job.

You might call it belittling people, personally I think it's only sensible to recognise a sales pitch and treat it cynically

Inactive

Avoid any bank review, it is for their benefit more than the customers, why can't they be honest and say it is a sales pitch.

Silly me " honest " and " bank " don't gel do they?;)