GLITCH!! RIMMEL MAXI PUMP INSTANT TAN 3 for £2 or £10 each @ Tesco

Bexster

Mine went through on line and showed the discount too. I sved screen shots of it for if they try and argue it. But I think the order will just arrive without it and it will say not available on the day as they have done that a few times, not sure if there is anyway round that?

warehouse999

Bexster wrote: »

Mine went through on line and showed the discount too. I sved screen shots of it for if they try and argue it. But I think the order will just arrive without it and it will say not available on the day as they have done that a few times, not sure if there is anyway round that?

Mine didnt show the dicount - But sayin that - - It never does... What time is your delivery?

dawnie1972

Woooooooooo hooooooooooo thanks op i'm £66 up thanks to Tesco - my store still had them at 3 for £2 this morning, picked up 6 of the Sally Hansen Airbrush legs which were £10 ea and they also had Rimmel 3 in 1 shimmering powder £6 ea 3 for £2, my total bill came to £78.00 and should have been £6 (i bought 9 items), i was there about half an hour, Tesco are now very very unhappy but i stood by my guns and after all the confusion and the poor guy trying to refund me whilst the computers were updating i didn't press for the full amount it worked out they refunded £6 less than they should've but i'm happy - especially as he tried to get away with just refunding me £78!!

loobyloo2

Were in store on the shelves with £10 each or 3 for £2 at midnight, my daughter picked up the £10 ones. All the other products were around £5.50- £6.00.
She tried self scan, came up at full price. Only one manned till open and was told to go there, as it should go through if there is a deal on it. She went back to the shelf and picked up the SEL, again they went thru at £10 each. The 2 members of staff called someone else, they weren't going to go for it. All female!
Manager was called, he went with her to the shelf, saw ALL the Rimmel was on a 3 for £2, and let her have it (maybe because she was in her work uniform, (Lifeguard, shorts, white legs), but he knew it was a mistake and told her to get what she wanted now, because he won't be able to sell anymore.
Took an hour all told for her to get this,12 bottles in the end, she is well happy.

Bexster

warehouse999 wrote: »

Mine didnt show the dicount - But sayin that - - It never does... What time is your delivery?

Delivery not until next tuesday. Gone into my order this morning (I checked out last night so this was just going back into the order) and its now on there as £10 a bottle so £30. What do I say if I ring up I have the screen shots showing it at 3 for £2 last night and the total of £28 deducted in with my normal shopping? Any ideas on what to say anyone would be very appreciated. Thanks

warehouse999

Bexster wrote: »

Delivery not until next tuesday. Gone into my order this morning (I checked out last night so this was just going back into the order) and its now on there as £10 a bottle so £30. What do I say if I ring up I have the screen shots showing it at 3 for £2 last night and the total of £28 deducted in with my normal shopping? Any ideas on what to say anyone would be very appreciated. Thanks

As long as you retain the screenshots and when the delivery arrives whilst the driver is there, ring CS and explain to them that you have these products at 3 for £2. They will normally honour a certain amount i.e. for the John Freida, they allowed me to have 9 at the reduced price. If they refuse to honour the deal - then refuse the order and it'll go back with the driver

zoesunshine

just been to my tesco in Aston Birmingham. All the rimmel sunshimmer stuff had 3 for £2 sels......I got 3 bronzers which went through the till at £19....went to customer service, the guy went and checked the tickets and seemed very confused but said he would refund me £17....I asked him about DTD and he smiled and said "oh you know about that....yeah I'll have to give you £34 then"....they were putting a call out for pricing integrity as I was leaving the store so I bet the tickets have gone now!...nice little profit for very little hassle...thanks:beer:

mmmkbb

hmmm
my delivery is this evening
expect a long phone call to cs

warehouse999

loobyloo2 wrote: »

Were in store on the shelves with £10 each or 3 for £2 at midnight, my daughter picked up the £10 ones. All the other products were around £5.50- £6.00.
She tried self scan, came up at full price. Only one manned till open and was told to go there, as it should go through if there is a deal on it. She went back to the shelf and picked up the SEL, again they went thru at £10 each. The 2 members of staff called someone else, they weren't going to go for it. All female!
Manager was called, he went with her to the shelf, saw ALL the Rimmel was on a 3 for £2, and let her have it (maybe because she was in her work uniform, (Lifeguard, shorts, white legs), but he knew it was a mistake and told her to get what she wanted now, because he won't be able to sell anymore.
Took an hour all told for her to get this,12 bottles in the end, she is well happy.

Should of paid full price then gone back for DTD....

Bexster

warehouse999 wrote: »

As long as you retain the screenshots and when the delivery arrives whilst the driver is there, ring CS and explain to them that you have these products at 3 for £2. They will normally honour a certain amount i.e. for the John Freida, they allowed me to have 9 at the reduced price. If they refuse to honour the deal - then refuse the order and it'll go back with the driver

No point in ringing now and say I have gone back into my order and noticed it?:)