keyboard on laptop not working

closed

Remove the battery completely and boot on mains power. If that doesn't work, boot again in safe mode by holding down F8 at boot, if that doesn't work boot into the bios and post back results. If you can hold a key down and get into the bios, it's probably a software problem

marleyboy

virgin_moneysaver wrote: »

how do i do a system restore on the laptop?

Be sure to restore it to a date you knew it was working fine

virgin_moneysaver

marleyboy wrote: »

Be sure to restore it to a date you knew it was working fine

thanx for the info - unfortunately tried 2 different dates thet the laptop says were available, both have said system restore incomplete - where do i go from here?

marleyboy

What make of laptop is it, are you XP or Vista?
Maybe re-install the keyboard drivers.

http://www.carambis.com/lp/driver_updater.html?cs_aff=ndes

virgin_moneysaver

its xp - checked the drivers, there was a yellow exclamation mark, so reinstalled, rebboted, still not working, checked device manager again, no yellow mark but still not working

virgin_moneysaver

right - process of elimination - keyboard working in bios - so not disconnected internally - wouldn't system restore to an earlier date so finally reinstalled the whole thing, 1st time tried the reinstallation not losing the files, still wouldn't work, so just went back & did a complete fresh start & the keyboard is now working - thanx to everyone for their input & advice xx

marleyboy

It might be a good idea to set a system restore point at this time