Security advice

pors99

Hi have just got a new laptop (samsung R580) it came with pre installed mcafee on it, already had one virus on it (the one which says you are infected with virus click here to install the latetest software and pay for it here! Didn't download buit still infected the laptop)
luckily the pc comes with reset function to remove everthing back to a pre set date. The place i bought it from sent me a virus protection called bulldog anyone know anything about it. Not installed it yet cause got Mcafee thought would be good because recgonised it? SHould i get rid of Mcfee and install this or should i get AVast that i had on a previous machine.
Help would be appreciated i'm in a quandry!!

OneADay

Bullguard I think you mean - can't do any harm trying it, probably better than mcafee which is not my fav.

If you don't get on with bullguad, you could try others like panda internet security or kaspersky.

macman

System Restore won't help, because McAfee will have been installed at the factory. Dump McAfee and use Avira (for a free AV program) or Kaspersky for a paid one (though the latter is free with Barclays online banking if you have that).
Make sure you run the McAfee Removal Tool after uninstalling to get rid of all traces of it before you attempt to install your new AV.

fiddiwebb

Sounds like you had a rogue security programme try to download, recommend downloading the latest version of Malwarebytes and run that before doing anything else first.

Click the green arrow symbol which says "Download
Latest Version
5.87MB

http://www.filehippo.com/download_malwarebytes_anti_malware/

Once you have downloaded Malwarebytes open it and then update it first before running a full scan.
Post the log file here when scanning has finished.

aliEnRIK

macman wrote: »

System Restore won't help, because McAfee will have been installed at the factory.

Depends on the make
I ran the factory disc on my dell and it simply installed vista as is with no extras (Which I was VERY happy with)

macman

aliEnRIK wrote: »

Depends on the make
I ran the factory disc on my dell and it simply installed vista as is with no extras (Which I was VERY happy with)

Especially given the amount of crud that Dell stick on their products.

aliEnRIK

macman wrote: »

Especially given the amount of crud that Dell stick on their products.

Is exactly why I was so happy

JasX

McAfee is essentially junk and relying on it for AV will more likely than not leave you very open to infections (as you have found). I'd ditch it and use one of the free reliable AVs frequently quoted on here

Avira, Avast or Microsoft Security Essentials - My personal recommendation would be the Microsoft one.

If Mcafee is reinstalled by your restore process be sure to google for and use the McAfee removal tool to erradicate all trace as it has a poor uninstall program.

pors99

macman wrote: »

System Restore won't help, because McAfee will have been installed at the factory. Dump McAfee and use Avira (for a free AV program) or Kaspersky for a paid one (though the latter is free with Barclays online banking if you have that).
Make sure you run the McAfee Removal Tool after uninstalling to get rid of all traces of it before you attempt to install your new AV.

semms to have worked for me no more problems. looks like i will ditch Mcaffe
thanks for advice.

pors99

fiddiwebb wrote: »

Sounds like you had a rogue security programme try to download, recommend downloading the latest version of Malwarebytes and run that before doing anything else first.

Click the green arrow symbol which says "Download
Latest Version
5.87MB

http://www.filehippo.com/download_malwarebytes_anti_malware/

Once you have downloaded Malwarebytes open it and then update it first before running a full scan.
Post the log file here when scanning has finished.

Scan type: Quick scan
below is the report from the scan as requested.

Objects scanned: 122886
Time elapsed: 3 minute(s), 48 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

Tom_G_3

I currently use Bit Defender which seems to be the best I have used yet it has different setting depending on your computer knowledge from simple to advanced each allowing you further control over what I does and when it does it. Priot to this I used AVG for a good few years, was an excellent anitvirus, and even better it was free, im not 100% its still free think it is. If so id say use this for free protection, Scrap McCrappy Sorry McAfee from your computer its generated a reputation due to the numbers games of sales (thanks to deals with most of the big consumer selling Pc's). I wouldnt touch it with a barge pole but each to there own! best of luck.