aldi tv no good

hmc

hi
ohhh im cross
queued and did a trolly dash to get 1 of only 8 tvs in aldi this morning and its faulty!
whenever you plug the scart lead in(from freesatbox) the power goes off! ive even gone and bought a more expensive scart lead.
aldi shut now so rang the tv help line
boy in phone very rude and unhelpful saying it would get picked up in 2 days and mended and returned in 10 days!
i said so i would get a repaired 1 day old tv back for the same price i dont think so
he said no replacement unless it cant be repaired. he said it sounded like the power board??

i presume i can take it back to aldi for a ful refund and then get the bush at argos i have reserved?
so disappointed i saved for ages lol

Jane2005

Stick it back in the original packaging, take it to Aldi in the morning saying you bought it as a gift and it was unwanted. They give a 30 day money back guarantee.

hmc

but if its not working shouldnt they be told? everywhere gives a money back guarantee on a broken product dont they?
ive packed it all up, im just glad i hadnt gone straight down the tip with my old tv lol
im a bit put off lcd now

macman

hmc wrote: »

but if its not working shouldnt they be told? everywhere gives a money back guarantee on a broken product dont they?
ive packed it all up, im just glad i hadnt gone straight down the tip with my old tv lol
im a bit put off lcd now

No they don't, they're entitled to attempt to repair it. There's no legal entitlement to a straight return either, if they have a 30 days returns policy then that is the store's discretion, and not a legal entitlement.

moonrakerz

macman wrote: »

No they don't, they're entitled to attempt to repair it. There's no legal entitlement to a straight return either, if they have a 30 days returns policy then that is the store's discretion, and not a legal entitlement.

Sale of Goods Act from .gov.uk site

"Refunds

You can get your money back if an item is:
faulty (it doesn’t work properly)
incorrectly described
not fit for purpose

If you find that the item doesn’t meet these requirements you can ask for your money back, as long as you do so quickly. Alternatively, you can request a repair or replacement or claim compensation."

Inactive

No need for SOG at Aldi, they have a no quibble 28 day money back guarantee for any reason.

Just take it back.

will-in-estoril

hmc wrote: »

i presume i can take it back to aldi for a ful refund and then get the bush at argos i have reserved?
so disappointed i saved for ages lol

You have saved for ages, so make sure you get real value for money. Don't buy a Bush! Try Richer Sounds.

http://www.richersounds.com/products/home-cinema/lcd-and-plasma/all-tvs

jb66

will-in-estoril wrote: »

You have saved for ages, so make sure you get real value for money. Don't buy a Bush! Try Richer Sounds.

http://www.richersounds.com/products/home-cinema/lcd-and-plasma/all-tvs

+1 Cheapest isnt the best, keep an eye out for good deals at richer sounds

hmc

thanks all
have returned for refund no problems