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FUP on o2 Homes Broadband
atlantis187
Posts: 1,578 Forumite
Does anyone know what the fair usage policy is on o2 ("unlimited") standard home broadband package? I've looked on their site and am unable to find anything.
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Comments
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If you mean on their LLU Standard/Premium/Pro packages then it means what it says on the label - ie unlimited though they reserve the right to tell you off if you ever impact other users and in extremis kick you off.
Been on it (o2 Standard)/watching the topic for 2.5 years and don't know of anyone who's fallen foul of the FUP. I/most everyone else gets the full technical capacity of their modem synch nearly all the time - ie c84% of modem sync = result of data download speedtests. THOUGH that said no ISP is perfect and there have been occasional instances of a congested exchange/cluster which they have quickly addressed, and no recent such reports.
If you mean for o2 Access then the FUP seems to mean a limit of 10-20GB a month AND Traffic Management (eg just 50kbps) = not to many peoples tastes.
The FUP is on their contract T&Cs page at:
http://www.o2.co.uk/termsandconditions/broadband
then find
"O2 Home Broadband Fair and acceptable usage policy terms & conditions "
(They have recently redesigned/renavigated their site to add in the optional o2 Home Phone add-on to o2 Home Broadband and lots of links/data seems to be in the wrong place/links currently.)
If you exchange is one of the c1250 enabled for o2 LLU Std/Prem/Pro then you may be best waiting a few more days to consider signing up as pre last week you could get 6m free OR 3m free & £70/80/90 £back; this last week 3m free and £50 £back; but today 3m free & NO cashbacks suddenly. So wait till Monday+ and await news.
See my analyses here for more info/ideas:
http://cid-99aa6cf1226facfe.skydrive.live.com/browse.aspx/o2%20Broadband%20-v-%20Be%20There%20Broadband
MKD0
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