"Guaranteed £6500" from Halifax

lolagirl

I have a current account at the Halifax that I've rarely used in the past. I was just on the phone to them and the person told me that I'm "guaranteed a limit of around £6500" on a credit card. I asked her what she meant and she said that based on my conduct with the bank and my general credit conduct I am guaranteed a limit on a credit card with them of around £6500. But then she said I'd have to be credit-checked nevertheless. She said 'we don't usually see an actual figure given like this. It must be because you've had this account quite some time and it's in good standing.'

How can this be a guaranteed anything if they are still carrying out a credit check?

Me not understand:mad::D

chris_m

Presumably they mean that they are happy with your affairs about which they know, so would be prepared to give you a £6.5K limit provided a credit check comes back OK.

Bear in mind, for all they know you've operated your account with them perfectly whilst running up a shedload of defaults with another financial organisation.

rb10

That is incorrect, if you are guaranteed a credit card then there's no credit check involved.

lolagirl

rb10 wrote: »

That is incorrect, if you are guaranteed a credit card then there's no credit check involved.

So I wonder what the case is then? The woman repeatedly said, "you are guaranteed a credit card with us with a £6500 limit" but she also clearly said, "you will be credit-checked."

rb10

lolagirl wrote: »

So I wonder what the case is then?

I think it's quite clear: poor staff training.

As you rightly say, what's the point in a credit check if it's guaranteed anyway!

lolagirl

rb10 wrote: »

I think it's quite clear: poor staff training.

As you rightly say, what's the point in a credit check if it's guaranteed anyway!

Meaning that I'm not really guaranteed? Or that I am guaranteed and that is talking out of her anus by saying I need a credit check?

rb10

lolagirl wrote: »

Meaning that I'm not really guaranteed? Or that I am guaranteed and that is talking out of her anus by saying I need a credit check?

What she has said - about the guaranteed limit being £6500 - is very specific, and tallies with what she would see on here screen.

So I am 99% sure that you are guaranteed a CC with a £6500 limit, and there will be no credit check required.

Comyface

rb10 wrote: »

What she has said - about the guaranteed limit being £6500 - is very specific, and tallies with what she would see on here screen.

So I am 99% sure that you are guaranteed a CC with a £6500 limit, and there will be no credit check required.

Seconded.

If you go into branch, they should see it on their screen too when accessing your details. Guaranteed does mean exactly that.

BigAndy_79

She mustn't have worked in Sales. If she did she would therefore have known that you would not undergo a credit check. You would still expect her to know that this was the case, however.

The credit limit on these Guar. Offers is not always totally spot on as your circumstances at the time that that offer went on the system may obviously potentially be different to time of application. The credit limit would be confirmed once you have done the (non-credit check) app., however. These apps done over the telephone will typically take anything between 7 and 15 mins for G.Offers, depending on whether you take out PPI.

GEEGEE8

Black Horse once sent me a letter saying 'guaranteed £3000 loan' I rang them and accepted, then failed the credit check, which was not mentioned in their letter at all.. I complained and got the loan, as they had specifically said 'guaranteed'.

This was before the credit crunch though.

BigAndy_79

Might I add as well that the limit can only be confirmed once verification checks have been undertaken and customer is activating their card