tax credit award notice

langold

we renewed 2 weeks ago how long does it take to get the award notice

joanne_d_3

langold wrote: »

we renewed 2 weeks ago how long does it take to get the award notice

Hi , i renewed by phone last thursday and although my new payments have begun , i have not yet receivedmy papaerwork.

Have you noticed a change in your payment amounts etc?

If not , i would give the tax credit office a ring to check your renewal has been processed ok.

joanne

langold

yeah my payments have changed since

kingfisherblue

It took about two weeks for my paperwork to come through after I renewed over the phone.

MissHobit

kingfisherblue wrote: »

It took about two weeks for my paperwork to come through after I renewed over the phone.

I've just got a renewal pack today through the post, could I renew over the phone then instead of sending the forms back? TBH it would be easier and at least I'd know that they have got the info although nothing has changed since we made the claim earlier this year.

Thanks.

karent_2

MissHobit wrote: »

I've just got a renewal pack today through the post, could I renew over the phone then instead of sending the forms back? TBH it would be easier and at least I'd know that they have got the info although nothing has changed since we made the claim earlier this year.

Thanks.

It's quick and simple over the phone. Your new payments will probably start a week or 2 later, thought you may not get your award notice for a bit longer. I phoned my renewal through on 29th April, got a backpayment on 6th May. I called 7th May and they told me what my payments will be starting next week. All in all a very quick and painless experience. HTH

caris

I did my renewal via the phone 2 weeks ago last thursday and was told I should receive my paperwork within 2 weeks, rephoned on Friday and spoke to someone else and they told me it was a minimum of 2 weeks to get the paperwork, so dont know when to expect it


caris

MissHobit

karent wrote: »

It's quick and simple over the phone. Your new payments will probably start a week or 2 later, thought you may not get your award notice for a bit longer. I phoned my renewal through on 29th April, got a backpayment on 6th May. I called 7th May and they told me what my payments will be starting next week. All in all a very quick and painless experience. HTH

Thanks I'll phone next week then.

yummymummy1987_2

mine was much slower this year. we renewed on 20th the following tuesday i got my revised payments and i got the paper work today with details of my new award.

joanne_d_3

yummymummy1987 wrote: »

mine was much slower this year. we renewed on 20th the following tuesday i got my revised payments and i got the paper work today with details of my new award.

Personally i dont get too hung up on how long it takes the paperwork to arrive...as long as i see my new payments hitting my bank account then im happy lol

joanne

themonkeybutler

If youre worried about the possibility of the renewal not being recieved by TCO, just call the helpline. Even if a new notice hasnt gone out to you, one may still have generated on the system and they can see what your entitlement will be from that.