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No receipt - what are my rights

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Comments

  • spider125
    spider125 Posts: 118 Forumite
    iNath wrote: »
    Stores only keep records for 3 months but Head Office will have a copy of it. Get the store to email head office with time, date, value of goods & gift card serial number. They can trace it and send the store a copy.
    Source: I used to work there and had this all the time ;)
    Many thanks for that i will contact head office, I have turned the house upside down this weekend to no avail, as it was just after christmas I guess it has been thrown out by mistake. I will keep posted if I get anywhere, if not will have to relay the damaged boards with spares I have left.
  • Cinders2001
    Cinders2001 Posts: 1,470 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    11cas wrote: »
    Plum Products want a ridiculous amount of money for the springs which I am missing!
    Thanks :D

    You could always try a Freecycle local to you. We have lots of people who are giving away trampolines all the time (the fad is waning now!) I'm sure you could dissect an old one to make up the new.
    PM me with your nearest town. I'll find your local one if you like.
    ** Freebies and money saved with the help of you all? - Don't know ....lost count! **
    ** Stay Safe **
  • 11cas
    11cas Posts: 56 Forumite
    Cinders2001 wrote: »
    You could always try a Freecycle local to you. We have lots of people who are giving away trampolines all the time (the fad is waning now!) I'm sure you could dissect an old one to make up the new.
    PM me with your nearest town. I'll find your local one if you like.

    Thanks very much, I hadn't thought of freecycle. I registered with them a little while ago, so I'll have a look.

    Thanks again :T
  • Cinders2001
    Cinders2001 Posts: 1,470 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    11cas wrote: »
    Thanks very much, I hadn't thought of freecycle. I registered with them a little while ago, so I'll have a look.

    Thanks again :T
    You're welcome xx
    ** Freebies and money saved with the help of you all? - Don't know ....lost count! **
    ** Stay Safe **
  • Owain_Moneysaver
    Owain_Moneysaver Posts: 11,393 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    pendulum wrote: »
    ...and my receipts are all in my fireproof safe where yes I plan to keep them for about 20 years as thats how long my floor is warrantied for :)

    I do things like that too.

    I would suggest photocopying your receipts though as the originals can fade.

    And you might want to keep the receipt for the fireproof safe somewhere else ... :rotfl:
    A kind word lasts a minute, a skelped erse is sair for a day.
  • Mark_Hewitt
    Mark_Hewitt Posts: 2,098 Forumite
    Have you asked if you can *buy* the additional parts from the manufacturer?
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