We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Tesco Indirect
Comments
-
"OP I do hope they have arrived now?"
My neighbours tell me they arrived just after 5pm, having promised a 11am - 2pm delivery slot. I explained to the helpdesk for Tesco Direct that I had to leave at 4.45pm for a vets appointment. They told me at 2.10pm that they were on there way and would be there within an hour. That was the last I heard from Tesco. If they had engaged with me and phoned to explain I would have felt less annoyed at having spent most of the day waiting in the house for them to arrive. I believe that customers deserve good service, whatever the industry. Yes, people get delayed but a call to the customer is not too much to ask. Tesco Direct is a big area for them but I do believe they need to consider the kind of service they offer.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards