Aol

muntma

Is it coincidence that for the last couple of weeks I have trouble with AOL, keep getting the message not responding.
Then I get a call from them, out of the blue, offering a new router, faster connection etc, etc. The catch being I have to agree a new contract for 18 months.
Has anyone else had this happen to them?
Muntma

puppywalker23

Yip I having been having the same problems over the last 2 months.
My down load speeds went from 8mb/s through the day to 0.80mb/s as soon as it hit 5pm then at 12am speed shot back up.
After numerous calls to them and changing settings on router 3 or 4 times nothing helped.

I am out of contract now and have been for a good while,I was on their old Platinum contract unlimited.

Got so fed up called for a mac no, and got put through to retentions in Ireland,
who put me through to tech help a lovely Irish chap and he said he would test my line and would call back within 2 hours,he did, said he could not find anything wrong and would ask for an engineer to visit,and would call to say when.
Since my call my speeds have stayed around the 8mb/s day and night (funny that).Then today got a call from a nice Irish lady asking if if I would like to take out a new contract for £14.99 1st 3 months free.

Said to her would think about it, after all the trouble I have had with AOL for the last few months I do not want to be tied into a contract for 18mths,till I know I can trust them again.I told her I must have called around 20 times trying to sort things out,being told the same thing over and over,the problem must be at my end.Bless her she gave me 2 months free and her email address if I wanted to go ahead and sign the new contract.

In my case I am happy the way I am,not getting locked in for 18mths,knowing my luck if I did all the problems would start again.

preable

At least she gave you 2 months free most wouldnt do that xD