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Bogus Amazon emails

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Comments

  • soolin
    soolin Posts: 74,835 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    lelnet79 wrote: »
    If you had read my first post, the email i received was exactly the same as an Amazon dispatch letter as i had sold another item previously.
    Information to protect buyers yes, not sellers!

    No it wasn't anywhere near the same. Real Amazon emails tell you to log in for buyers details, they do not have an address to send the goods to, you do not get that until you check in your account account.

    Therefore if yours had an address, which Amazon warn means a fake email, then it was fairly obviously a scam.

    This is a real Amazon email:

    ~~

    Your Amazon.co.uk sale has been confirmed.

    Order ID: XX

    Please dispatch this product using Standard delivery.


    Item: Chain of Fire [Paperback] by Naidoo, Beverley
    Condition: Used - acceptable
    Condition Note: Ex library book so all usual papers and marks plus a clear outer cover book tanned to edges
    Listing ID: xxx
    SKU: x
    Quantity: 1
    Order Date: 2010-05-05
    Buyer's Price: £0.01
    Shipping: £2.75
    Amazon Fees: £-0.49
    Your Earnings: £2.27


    You have agreed to dispatch an item within two business days after the order date on 2010-05-05.

    - - - - - - - - - - - - - - - - - - -
    SHIPPING INFORMATION FOR THIS ORDER

    You must log into your Seller Account and retrieve the buyer's delivery information from Manage Your Orders as follows:

    1. Go to your Seller Account by clicking "Your Account" at the top of any Amazon.co.uk page, then clicking "Your Seller Account" on the right side of the page, under Marketplace.

    2. Find Order ID "xx" in Manage Your Orders. You can search by Order ID if necessary.

    3. Click the Order ID link to display the Order Details page. You will see the full order details including delivery address. You can print a shipping label and packing slip.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Spongbong
    Spongbong Posts: 153 Forumite
    edited 7 May 2010 at 8:09AM
    I think, sadly, you have no hope of seeing this money again but at least you realised when you did and it may have stopped you making an even bigger mistake in the future.
    We are born wet, naked, and hungry. Then things get worse.
    Author Unknown


  • hairy_g
    hairy_g Posts: 340 Forumite
    lelnet79 wrote: »
    Just wondering if anyone can help as getting no help whatsoever from Amazon!
    I placed a mobile phone for sale on the Amazon uk website. I had previously sold another item and the transaction went without a hitch.
    I received an email to say my phone had sold to a seller in the UK, the email looked exactly the same as the one i had been sent previously when my item sold. The email said that along with my payment was a shipping credit for £65 being held in my account. And did you check your account to see if the money was there, which I would have done before I sent the phone?
    The buyer emailed me asking me to send the phone to Nigeria which i did. So, in all the time you were doing your Degree in International Tourism Business, the terms "Nigeria" and "scam" never came up? I then received another email from Amazon to say that the money had been taken from the seller's account twice, Therefore you should have had two payments into your account, why didn't you check this? in order for me to get my refund i had to refund him £165, which i did. Since when did anyone have to pay to get a refund?, And how did you refund them?.
    When i still hadn't received my payment i emailed Amazon who said my phone was still for sale and that no sale had taken place. So, you've done all the above without ever logging in to your Amazon account?
    The emails were obviously fake but looked legitimate. I'm now out of pocket the £65 + £165 + a Samsung Pixon phone!
    Amazon are saying emails didn't come from them so taking no responsibility. They are right .I've been to the police with copies of the emails and addresses that the buyer has given me in the UK.
    Is there anything you can do to help? I wouldn't mind as much if i had the money to spare but i'm nearly finished my degree and need the money until i find employment! I wouldnt have sent it to Nigeria had i not been contacted through all the fake Amazon emails.
    Thank you.

    Unfortunately you bought this on yourself by not doing some simple basic checks, and you have been scammed. It's bad news, but all you can do is learn from it.
  • whatmichaelsays
    whatmichaelsays Posts: 2,927 Forumite
    Part of the Furniture Combo Breaker
    Amazon make it clear that you should never directly act on an email communication and that you should manage all of your sales through your sellers account.

    Amazon are no more immune from phishing scams than any other firm, nor is there much that they can do to prevent it.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Meepster
    Meepster Posts: 5,955 Forumite
    Oh come on, this has got to be a wind up?
    If it looks like a duck, and quacks like a duck, we have at least to consider the possibility that we have a small aquatic bird of the family anatidae on our hands

  • suited-aces
    suited-aces Posts: 1,938 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    I hope this is a wind up.
    I'm not bad at golf, I just get better value for money when I take more shots!
  • lelnet79 wrote: »
    Had it not have been through a reputable company i wouldn't have done! I was getting emails from the buyer in the UK to ask to post to his cousin in Nigeria so i didnt find out until it had sold. I received the sold, dispatch now email from who i thought was Amazon so i thought my money was safe with them.

    lol :rotfl::rotfl:
    I feel bad for you, honestly. But wern't you suspicious at all?
    Wouldnt you have checked your account??
    ♥ Blogger at Victoria's Vintage Blog ♥
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    I hope this is a wind up.

    If not the Phrase Theres one born ever minute comes to mind

    I do have a large sum of money from an african nation that I could do with depositing into someones bank account. I will need a small amount of money to release this due to local laws. Anyone interested
  • lelnet79 wrote: »
    Unfortunately nothing that will help me! International Tourism Business.

    :rotfl::rotfl: Well that does it for me, either a wind up or a complete cement head :rotfl::rotfl:
    Beware of imitations e.g. Robert Sterling
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