Muller Cinema Tickets - anyone receive?

MimiJane

I had an email to say I'd receive these within 28 days ... way back at the beginning of November and have never received a thing. Did anyone receive these?

I've also emailed them a number of times and they've never replied ... given up all hope now.

louise1234_2

No i've never received either.

Callyanna

same here..promised them to my son and he keeps asking when they'll arrive!

Hush-Puppy

I haven't received mine either

Silent_Bob_3

Me neither - when did/does the competition end - as they may wait until then, than have upto 28 days to send them?

Dormouse

Nope, me neither. The comp ended 31/12/04, so don't think they can use that as an excuse...

I emailed them regarding this and the 2 cheques that I never got from the other Muller comp. They did reply requesting my details (this was about three weeks ago), and they've sent me one cheque, but not the other and, obviously, not the tickets.

pompey

MimiJane wrote:

I had an email to say I'd receive these within 28 days ... way back at the beginning of November and have never received a thing. Did anyone receive these?

I've also emailed them a number of times and they've never replied ... given up all hope now.

I have a print-out of a winning e-mail which provides the phone number (01727 898141) to ring and claim.

I called them on 3 December 2004 and left details. I called again on 26 Jan 2005 and the message said to ring 0870 3450110. Again, I left a message. I called again today and the number is no longer in use!!

I appreciate that it is not a "major" prize, but it is disappointing that a large company can duck its responsibilities like this. However, is there anything we can do?! Ideas?

louise1234_2

I never recevied them either!

Dormouse

When I emailed them ages ago regarding this, the reply came from some woman from the agency that's handling this for Muller. I've still got her email / email address. Shall I post it here and we can all email her and annoy her?

Yeah, forgot to say, I've since had my other cheque so they're obviously doing their stuff, only very very slowly... I'd imagine we'll get them EVENTUALLY...

jo_b_2

Dormouse wrote:

When I emailed them ages ago regarding this, the reply came from some woman from the agency that's handling this for Muller. I've still got her email / email address. Shall I post it here and we can all email her and annoy her?..

The email address would probably be useful if you can find it, Dormouse.

PeteM

Got both pairs of UCI tickets that I'd won, the day after I got the Thorntons chocs!

I e-mailed Muller about the missing prizes, although I had no reply at all, it must have pushed the right buttons!

Chocs turned up on Monday, tickets on Tuesday of this week.