how would you rate this?

mudgekin

I bought a suit from a well known "classy" shot. I had asked the seller did it have any rips or snags or stains/marks and she replied no that it was in very good condition. I bid and won and it only cost around£6.50 inc postage.

When it arrived it has hair all over the shoulders, had a distincy musty smell and had a few marks on the shoulders. The trousers were the main issue. The hems had been taken up using a different coloured thread and it showed slightly through the fabric. Part of the hem was puckered up where it was sewn badly at the side seam and there were ironing marks,the kind that leave a shine, around the hem.

The suit sounds hideous but apart from all that it is a genuinely lovely suit that after a dry clean and perhaps redoing the trouser hem would certainly do for work. I have contacted the seller to express my disapointment and as yet have had no reply. What kind of feedback would you good folks leave?

Jordii

mudgekin wrote: »

I bought a suit from a well known "classy" shot. I had asked the seller did it have any rips or snags or stains/marks and she replied no that it was in very good condition. I bid and won and it only cost around£6.50 inc postage.

When it arrived it has hair all over the shoulders, had a distincy musty smell and had a few marks on the shoulders. The trousers were the main issue. The hems had been taken up using a different coloured thread and it showed slightly through the fabric. Part of the hem was puckered up where it was sewn badly at the side seam and there were ironing marks,the kind that leave a shine, around the hem.

The suit sounds hideous but apart from all that it is a genuinely lovely suit that after a dry clean and perhaps redoing the trouser hem would certainly do for work. I have contacted the seller to express my disapointment and as yet have had no reply. What kind of feedback would you good folks leave?

Wait until she replies and see what she says first.
If she offers a partial refund (unlikely, but she might) give a positive, otherwise I think a neutral maybe?

sam.4000

mudgekin wrote: »

I
When it arrived it has hair all over the shoulders, had a distincy musty smell and had a few marks on the shoulders. The trousers were the main issue. The hems had been taken up using a different coloured thread and it showed slightly through the fabric. Part of the hem was puckered up where it was sewn badly at the side seam and there were ironing marks,the kind that leave a shine, around the hem.
QUOTE]

You paid around £6.50 for a suit what did you expect?
It cost the seller probably about £4 to post the item to you. If you then take off ebay fees of about 30p or more and paypal which would also be atleast 30p the seller will be left with about £2 if they are lucky.

You say in your post you like the suit. Would anyone notice the hem? I doubt it and it would take little time to re-hem them.

I would always wash or dry clean anything I bought from ebay or a charity shop.

I would not leave negative feedback. Fine if it cost you £25 then maybe low star rating on items description but come on be fair. You have a suit you like.

mudgekin

sam.4000 wrote: »

You paid around £6.50 for a suit what did you expect?
It cost the seller probably about £4 to post the item to you. If you then take off ebay fees of about 30p or more and paypal which would also be atleast 30p the seller will be left with about £2 if they are lucky.

You say in your post you like the suit. Would anyone notice the hem? I doubt it and it would take little time to re-hem them.

I would always wash or dry clean anything I bought from ebay or a charity shop.

I would not leave negative feedback. Fine if it cost you £25 then maybe low star rating on items description but come on be fair. You have a suit you like.

I think what I expect is an accurate description, that's why I asked before I bought. If I know what I am getting then I can decide whether or not to buy. The issue isn't and never was the cost, I merely stated what it was to show that it wasn't expensive, I don't expect something that is used as being in unused pristine condition, to think otherwise would be simply foolish. The issue was the misdescription.

sam.4000

I still don't think a negative is in order. Yes I do get that is wasn't as accurate as it should have been and but the only real problem is the hem on the trousers. Put this in the star rating back.

lindseykim13

this reminds me why i don't buy clothing described as 'good condition' i only ever go for excellent or nearly new as all the good ones i've bought have had stains etc.
I think in ebay land good means well worn!
As an example i was looking at a dress for my dd, listing said 'good cond' thought i'd email and ask about any marks etc to be told it had a couple of stains here and a couple there but was still good, i don't think thats good somehow!

Back to the point though i'd leave a positive but mark them down on stars.

macfly

I'm with the buyer on this. Who would send any item of clothing which needed cleaning? Even though I would expect a buyer to have it cleaned again, sheer personal standards would demand that you sent it clean.

mudgekin

Thanks all for your feedback. As an aside, I never had any intention of leaving a negative. I don't think I have it in me to do so. I just wanted to see what others thought. The only other time I had any problems was when an item from an international seller didn't arrive and he got really abusive when I asked for a refund after about 6 weeks, even then, I just didn't leave any feedback at all rather than neg.

My intention was to leave a neutral if she didn't reply or was nasty and to leave a positive if she did reply and was pleasant about it but to mark the item as described as a 3. Like Lindsaykim I have learned my lesson about what very good means.

The only issue sam,4000, isn't just the hem, it was the overall grubbyness, the marks and the hair all over the shoulders.For your info, I always wash or get anything cleaned that I buy, BUT, that is my perogative, I shouldn't be forced down that route since in my opinion things should never be sold soiled or dirty. Don't come over all sanctimonius by saying you would always wash or dry clean anything you buy, many do exactly the same. Others may not be so fortunate and the cost of dry cleaning an item may take them well over a weekly budget.

I have never given anything to a charity shop that has been in the slightest grubby or tatty or in a scruffy looking condition and therefore I had expected the same rightly or wrongly especially after asking about it.

iieee

lindseykim13 wrote: »

this reminds me why i don't buy clothing described as 'good condition' i only ever go for excellent or nearly new as all the good ones i've bought have had stains etc.
I think in ebay land good means well worn!
As an example i was looking at a dress for my dd, listing said 'good cond' thought i'd email and ask about any marks etc to be told it had a couple of stains here and a couple there but was still good, i don't think thats good somehow!

Back to the point though i'd leave a positive but mark them down on stars.

I know what you mean, I used to buy baby clothes on ebay and learnt quite quickly that "good clean condition" means "faded and bobbly, with the odd stain".

To the OP, I'd leave positive and mark the stars down. The cleaning might not bother me so much as I'd clean it anyway (although I agree with you they should have done it!!), but being in need of mending would annoy me. Most people don't sew so that would be an additional expense.

spendaholiceejit

I'd wait and see too. I got a kid's top last week that had hairs in the hood. I was pretty unimpressed, but it washed up nicely. I just didn't bother leaving feedback.

I always wondered why I seemed to be getting rubbish items that were fit for the bin. I always describe my items as in "good worn condition" and to be completely honest they are immaculate. Im just afraid of writing immaculate and someone finding something wrong.

I'm going to have to change the way I list things if my description is putting people off from what I read here.

sam.4000

mudgekin wrote: »

Thanks all for your feedback. As an aside, I never had any intention of leaving a negative. I don't think I have it in me to do so. I just wanted to see what others thought. The only other time I had any problems was when an item from an international seller didn't arrive and he got really abusive when I asked for a refund after about 6 weeks, even then, I just didn't leave any feedback at all rather than neg.

My intention was to leave a neutral if she didn't reply or was nasty and to leave a positive if she did reply and was pleasant about it but to mark the item as described as a 3. Like Lindsaykim I have learned my lesson about what very good means.

The only issue sam,4000, isn't just the hem, it was the overall grubbyness, the marks and the hair all over the shoulders.For your info, I always wash or get anything cleaned that I buy, BUT, that is my perogative, I shouldn't be forced down that route since in my opinion things should never be sold soiled or dirty. Don't come over all sanctimonius by saying you would always wash or dry clean anything you buy, many do exactly the same. Others may not be so fortunate and the cost of dry cleaning an item may take them well over a weekly budget.

I have never given anything to a charity shop that has been in the slightest grubby or tatty or in a scruffy looking condition and therefore I had expected the same rightly or wrongly especially after asking about it.

I agree with you that things should be clean before been sold or given to charity shops and have the same standards as you in regards to things I ebay or give to charity shops.
The point I was trying to make is you paid very little for the item. If the item had arrived with you clean then you would have had a great bargain but as it is you were disappointed (fair enough). If the seller had dry cleaned they would have made a loss.