how would you rate this?

ootie

I always launder and iron the clothes I put on ebay unless they're new with tags. I don't dry clean, I just don't buy dry clean only stock, it would cost too much.
I find it amazing that people don't wash them before sending out, but have bought quite a few bits and bobs for myself that were in dreadful dirty condition, described as excellent.
I don't do negs though, just leave with no feedback.

hermum

The suit I assume would have still been in the same condition if the OP had paid £25 for it. It certainly doesn't sound as though it was in VGC.
I would certainly mark down the stars & regardless of how the seller responds would write something in the feedback, about it needing cleaning & the hem needing re-sewing.
Unless appropriate feedback is left sellers like this will continue to mislead, whether accidentally or intentionally, neutral feedback sounds appropriate to me.

Fuzzy_Duck

hermum wrote: »

The suit I assume would have still been in the same condition if the OP had paid £25 for it. It certainly doesn't sound as though it was in VGC.
I would certainly mark down the stars & regardless of how the seller responds would write something in the feedback, about it needing cleaning & the hem needing re-sewing.
Unless appropriate feedback is left sellers like this will continue to mislead, whether accidentally or intentionally, neutral feedback sounds appropriate to me.

Agree 100% with this. Yes you paid very little for it, and the seller probably did lose out a bit (their fault for not setting the price higher). The fact remains that future buyer will bid high expecting a good quality item and feel cheated. I would wait as long as possible for a response. If the seller is amicable in their response, give a postive but mark down the stars and mention the issues in your feedback. If they are rude, mark them negative. No reply or you don't feel their response was good enough, give them a neutral.

I had a similar situation myself recently where I bought a 'tried on once, NWT' dress and found it was laddered and there were rips in the fabric. The seller agreed to let me return and she'd refund it, but I wanted to salvage it as it wasn't worth the cost of return postage. I left a positive but mentioned everything wrong with the item as I did feel it unfair- why should you go to the hassle of fixing the item after all?

Hezzawithkids

Isn't the point here that the item was Not As Described? The OP was misled by the description and by the sellers answers to his/her specific questions about the condition, so regardless of what he/she ended up paying it looks like a clear case for a neg to me as well as a DSR mark-down. Also regardless of one's personal preferences about always cleaning 2nd hand items the onus should not be on the buyer to do so.

mudgekin

Many thanks to you all for your replies. The seller did reply and was very apologetic and did offer a refund if I returned the suit. When I replied to her I pointed out that while the suit had the potential to be a lovely item, by describing it not quite accurately she doesn't do herself any favours.

As some posters replied and saw immediately that the issue wasn't the price which was immaterial. I would have bid much higher since I know that that particular range fits me well - I have had a sudden drastic weight gain from a size 10 to a 14 in 3 months due to meds and it is difficult to get nice fitting items. The problem lay in the description. If she had said it will need a dry clean and some hem repairs I would then have had the choice to bid or not and probably wouldn't have as I am carp at sewing.

I ended up giving her a positive just for the very nice reply and the immediate offer of a refund but I did leave feedback that the condition wasn't quite what I expected. I also marked her down on the item as described section and only left 3 stars.

I am also glad that it isn't just me and that I am not being overly picky when I expect an item described as immaculate on the listing and in very good condition to my answers to be clean and free from lots of hair across the shoulders. At least tell me about anything that's wrong and give me the choice. I will end up getting it dry cleraned and pass it to a mate who loves sewing and bottles of chardonay as a reward :cool:

Hezzawithkids

Well done you - a reasonable outcome I feel

FRUIT_SALAD

sam.4000 wrote: »

If the seller had dry cleaned they would have made a loss.

Thats not the point! The seller should have sent the item clean! The OP asked the seller was there any stains or marks, the seller said no so they either lied or have very low standards.
Tbf the seller might have not even had to have it dry cleaned all it could of taken was a damp cloth, some people dont realise they have a strong smell (eg. the musk) which couldnt be removed by a damp cloth.

The OP and any other buyer does not care is the seller makes a profit all they want is their item at a good price!