ICICI - such a pain in the you know whats

Squibbles_2

Tried opening a hi-save fixed rate bond account with them

OK, they said that they needed photocopies of either passport or driving licence, and bank statement and to get someone to verify that these were signed for by someone with some authority i.e. solicitor, MP or MEP etc....

1st occasion: the person who signed for it didn't have their name and telephone number on the stamp, so they sent the documents back

This time there was a person's name and telephone number was on the stamp
2nd occasion: they said that a) the person never signed for it (ermm...yes they did) b) the person's name isn't on it (Well, if you looked at the stamp you will find the person's name, duh),

So I am not going to invest in them, they clearly have enough money

lisyloo

I would AVOID.
We had planty of hassle and have now moved away.

Have had hassle with benefits and delays as ICICI will not produce statements.
Will not send tax statement even though they said they did.
Have never had ANYTHING ever in writing from them.
They lapse your login and eventually your account.

You are better off without them..

Squibbles_2

Thanks for that, just so glad it didn't go through then

de1amo

i had an internet account with them and i could never easily log on--i gave up and cant remember how much is left in that account--it isnt much but its mine!
Also i wonder if you are covered if they went 'down'--not being a uk bank??

Mickygg

I was looking at them - will not bother after reading this! Sometimes a bit of extra interest is not worth the hassle!

Yes they are covered by the £50k protection scheme as its a UK subsidiary.

davetrousers

I have an account and don't have any of the problems above.

de1amo

i have no idea how to reactivate it now-they had good rates back then.--i have lost all record now!-i do remember painful chats with call service workers not from these shores!!

cashbackproblems

Iv had an account since 2005 and fixed bonds within this period and never had a problem, even when i lost my login details they re sent them within the week.

Squibbles_2

de1amo wrote: »

i had an internet account with them and i could never easily log on--i gave up and cant remember how much is left in that account--it isnt much but its mine!
Also i wonder if you are covered if they went 'down'--not being a uk bank??

Protection up to £50K per person, £100K if it is a joint account, it has a FSA number

davetrousers

de1amo wrote: »

i have no idea how to reactivate it now-they had good rates back then.--i have lost all record now!-i do remember painful chats with call service workers not from these shores!!

Many UK banks have foreign call centres.

de1amo

and i tend to avoid those banks!!--i have my mortgage and savings with places that have branches where i can go and rant!!