Floor fitter has trimmed too much off doors

joncarpet

Hi guys
I'm after a bit of advice really.
Had some laminate floor fitted yesterday, and the fitter said that teh 3 doors off the hallway would need trimming a bit to fit over the room divider things he was putting down.
Very kindly, he said he could do them for £30. To save hassle and time we agreed.

Got home last night and noticed a gap under kitchen door. He'd taken about 1cm too much off, and sunlight was shining through. Not a happy bunny.
Same with the living room door, about 1cm too much taken off.

The worst was the dining room door. It looked like my 3 year old had cut it. Blindfolded. The gap was about 2 cm at one side, down to .5cm at the other. It didnt taper in, there was a big jump halfway across the door.

The fitter was a subcontracter for store we got the floor from, so dont know who he is, or where to contact him.

Am I justified in going to the place were we got the floor from, stating my unhappiness and asking for 3 new doors adn my £30 back?

john-306

The way some so called "professionals" work these days it doesn't surprise me one bit.
However when you wrote

Got home last night and noticed a gap under kitchen door

are you saying you left him alone in you house to finish the job as you also say

The fitter was a subcontracter for store we got the floor from, so dont know who he is, or where to contact him

Very dodgy if you did.

Good luck on getting anything refunded

joncarpet

just re read and it does sound a bit dodgy!!
However, I was at work, OH was at home. Fitter wasnt home alone!!

He told OH that he had trimmed the doors. As he left them open, you couldnt notice the gaps.

We've used the same company (and their subcontracted fitters) a few times now, and have always been very impressed. Until now that is.

ormus

you might be lucky and get your 30 quid back, but not much chance of 3 new doors.

nearlyrich

The contractor should have insurance for things like this I would calmly ask the store to sort it out setting out exactly what you want.

McKneff

Take photographs just in case you need them later.

[Deleted User]

Hi,

joncarpet wrote: »

Very kindly, he said he could do them for £30. To save hassle and time we agreed.

Was he just making a bit extra for himself?

The fitter was a subcontracter for store we got the floor from, so dont know who he is, or where to contact him.

Was your contract with the store for fitting, if so, you don't say there is a problem with that, only the trimming.

polishing_peanuts

Hi,
You might have a tiny problem with the store, as the may say that it was not part of their contract and that the door trimming was a result of a private contract between you and said contractor.

At least they will have to give you his name etc so that you can persue him.

One thing though, people are often alarmed at gaps under doors when they are used to carpet. Don't forget that there is no 'give' in a wooden floor.

Open the door fully and check the gap then. Sometimes if the floor runs up from the doorway, more has to be taken of the door than is ideal, so that it 'clears' once open at 90 degrees etc. Then once the door is shut the gap looks unsightly.

As I say, long pile carpet 'hides' the door gap is some cases.

If thats not the case and the guy was just rubbish then go git him:mad::mad:

Hope that you find the guys and he is reasonable !
Cheers

Ian

joncarpet

The guy was rubbish!!
The doors all open onto sanded floorboards and opened fine before.

cybergibbons

This seems to be a really frequent issue. It's actually really hard to take a very small amount off the bottom of a door - frequently it would need less that a circular saw blades width taken off. But you can't do this without a guide, and cowboys can't be bothered. You end up with a massive chunk off the door.

polishing_peanuts

I agree CG, I usually take the door off and use an electric planer. But it is an art not to cause any damage, they are fairly unforgiving machines!

The best guys have the special tool for cutting down doors in situ.
Cheers