We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

a little help please :)

2»

Comments

  • lindseykim13
    lindseykim13 Posts: 2,978 Forumite
    I refund and cancel the sale, buyer has to agree though so need to be nice to them lol
  • soolin
    soolin Posts: 74,955 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    macfly wrote: »
    So the answer is to do what? Cancel the sale?

    You can't cancel the sale either.

    Ideally you want the buyer to be happy, so you refund them in a timely manner then apply to ebay to refund your FVFs. Under the old system *that has possibly changed now) the buyer had to agree to a mutual for the seller to reclaim their fees. if you've forced a buyer through a dispute or delayed a refund the buyer is unlikely to be helpful.

    As soon as the refund is made the paypal fees are of course wiped out as long as the refund is within 60 days.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • macfly
    macfly Posts: 2,728 Forumite
    That seems ok.
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    macfly wrote: »
    So the answer is to do what? Cancel the sale?

    Take the loss as you are technically refunded your FVF from the royal mail when they refund you anyway so why should you get it back twice?
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture