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Erroneous Transfer - Keep quiet or resolve?

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  • DrScotsman
    DrScotsman Posts: 996 Forumite
    Part of the Furniture Combo Breaker
    JasX wrote: »
    yes and no, normally yes assuming things proceed as follows:

    Case A

    Case B

    I don't think in Case B the 'grossly unfair' terms you describe would apply

    Spot on. Once you find out the mistake you need to raise an erroneous transfer, otherwise I think you'd be deemed accepting the receiving supplier's contract. However if you're bitter (like me) raise a formal complaint with the receiving supplier and demand compensation for your time wasted. SE have paid me £40 and Eon £30 for their constant screw ups regarding my erroneous transfer, and I'm certain I could have got more from the Energy Ombudsman if I bothered.
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