HiJack this log

tranmererovers

Have just updated avira and ran another full scan, with the following result...



Avira AntiVir Personal
Report file date: 03 May 2010 18:21

Scanning for 2065862 virus strains and unwanted programs.

The program is running as an unrestricted full version.
Online services are available:

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5.1.2600]
Boot mode : Normally booted
Username : SYSTEM
Computer name : FSC391216061805

Version information:
BUILD.DAT : 10.0.0.567 32097 Bytes 4/19/2010 15:07:00
AVSCAN.EXE : 10.0.3.0 433832 Bytes 4/1/2010 12:37:38
AVSCAN.DLL : 10.0.3.0 46440 Bytes 4/1/2010 12:57:04
LUKE.DLL : 10.0.2.3 104296 Bytes 3/7/2010 18:33:04
LUKERES.DLL : 10.0.0.1 12648 Bytes 2/10/2010 23:40:49
VBASE000.VDF : 7.10.0.0 19875328 Bytes 11/6/2009 09:05:36
VBASE001.VDF : 7.10.1.0 1372672 Bytes 11/19/2009 19:27:49
VBASE002.VDF : 7.10.3.1 3143680 Bytes 1/20/2010 17:37:42
VBASE003.VDF : 7.10.3.75 996864 Bytes 1/26/2010 16:37:42
VBASE004.VDF : 7.10.4.203 1579008 Bytes 3/5/2010 11:29:03
VBASE005.VDF : 7.10.6.82 2494464 Bytes 4/15/2010 16:35:47
VBASE006.VDF : 7.10.6.83 2048 Bytes 4/15/2010 16:35:47
VBASE007.VDF : 7.10.6.84 2048 Bytes 4/15/2010 16:35:47
VBASE008.VDF : 7.10.6.85 2048 Bytes 4/15/2010 16:35:47
VBASE009.VDF : 7.10.6.86 2048 Bytes 4/15/2010 16:35:47
VBASE010.VDF : 7.10.6.87 2048 Bytes 4/15/2010 16:35:48
VBASE011.VDF : 7.10.6.88 2048 Bytes 4/15/2010 16:35:48
VBASE012.VDF : 7.10.6.89 2048 Bytes 4/15/2010 16:35:48
VBASE013.VDF : 7.10.6.90 2048 Bytes 4/15/2010 16:35:48
VBASE014.VDF : 7.10.6.123 126464 Bytes 4/19/2010 16:35:49
VBASE015.VDF : 7.10.6.152 123392 Bytes 4/21/2010 16:35:50
VBASE016.VDF : 7.10.6.178 122880 Bytes 4/22/2010 16:35:50
VBASE017.VDF : 7.10.6.206 120320 Bytes 4/26/2010 16:35:51
VBASE018.VDF : 7.10.6.232 99328 Bytes 4/28/2010 16:35:51
VBASE019.VDF : 7.10.7.2 155648 Bytes 4/30/2010 16:35:52
VBASE020.VDF : 7.10.7.3 2048 Bytes 4/30/2010 16:35:52
VBASE021.VDF : 7.10.7.4 2048 Bytes 4/30/2010 16:35:52
VBASE022.VDF : 7.10.7.5 2048 Bytes 4/30/2010 16:35:53
VBASE023.VDF : 7.10.7.6 2048 Bytes 4/30/2010 16:35:53
VBASE024.VDF : 7.10.7.7 2048 Bytes 4/30/2010 16:35:53
VBASE025.VDF : 7.10.7.8 2048 Bytes 4/30/2010 16:35:53
VBASE026.VDF : 7.10.7.9 2048 Bytes 4/30/2010 16:35:53
VBASE027.VDF : 7.10.7.10 2048 Bytes 4/30/2010 16:35:53
VBASE028.VDF : 7.10.7.11 2048 Bytes 4/30/2010 16:35:53
VBASE029.VDF : 7.10.7.12 2048 Bytes 4/30/2010 16:35:53
VBASE030.VDF : 7.10.7.13 2048 Bytes 4/30/2010 16:35:54
VBASE031.VDF : 7.10.7.21 87552 Bytes 5/3/2010 17:11:35
Engineversion : 8.2.1.224
AEVDF.DLL : 8.1.2.0 106868 Bytes 4/30/2010 16:36:07
AESCRIPT.DLL : 8.1.3.27 1294714 Bytes 4/30/2010 16:36:07
AESCN.DLL : 8.1.5.0 127347 Bytes 2/25/2010 18:38:41
AESBX.DLL : 8.1.3.1 254324 Bytes 4/30/2010 16:36:07
AERDL.DLL : 8.1.4.6 541043 Bytes 4/30/2010 16:36:05
AEPACK.DLL : 8.2.1.1 426358 Bytes 3/19/2010 12:34:51
AEOFFICE.DLL : 8.1.0.41 201083 Bytes 3/17/2010 11:09:46
AEHEUR.DLL : 8.1.1.24 2613623 Bytes 4/30/2010 16:36:03
AEHELP.DLL : 8.1.11.3 242039 Bytes 4/1/2010 16:05:25
AEGEN.DLL : 8.1.3.7 373106 Bytes 4/30/2010 16:35:57
AEEMU.DLL : 8.1.2.0 393588 Bytes 4/30/2010 16:35:56
AECORE.DLL : 8.1.13.1 188790 Bytes 4/1/2010 16:05:25
AEBB.DLL : 8.1.1.0 53618 Bytes 4/30/2010 16:35:55
AVWINLL.DLL : 10.0.0.0 19304 Bytes 1/14/2010 12:03:38
AVPREF.DLL : 10.0.0.0 44904 Bytes 1/14/2010 12:03:35
AVREP.DLL : 10.0.0.8 62209 Bytes 2/18/2010 16:47:40
AVREG.DLL : 10.0.3.0 53096 Bytes 4/1/2010 12:35:46
AVSCPLR.DLL : 10.0.3.0 83816 Bytes 4/1/2010 12:39:51
AVARKT.DLL : 10.0.0.14 227176 Bytes 4/1/2010 12:22:13
AVEVTLOG.DLL : 10.0.0.8 203112 Bytes 1/26/2010 09:53:30
SQLITE3.DLL : 3.6.19.0 355688 Bytes 1/28/2010 12:57:58
AVSMTP.DLL : 10.0.0.17 63848 Bytes 3/16/2010 15:38:56
NETNT.DLL : 10.0.0.0 11624 Bytes 2/19/2010 14:41:00
RCIMAGE.DLL : 10.0.0.26 2550120 Bytes 1/28/2010 13:10:20
RCTEXT.DLL : 10.0.53.0 97128 Bytes 4/9/2010 14:14:29

Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: c:\program files\avira\antivir desktop\sysscan.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:,
Process scan........................: on
Extended process scan...............: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium

Start of the scan: 03 May 2010 18:21

Starting search for hidden objects.
HKEY_LOCAL_MACHINE\Software\Classes\.wid\bin
[NOTE] The registry entry is invisible.

The scan of running processes will be started
Scan process 'msdtc.exe' - '40' Module(s) have been scanned
Scan process 'dllhost.exe' - '61' Module(s) have been scanned
Scan process 'dllhost.exe' - '45' Module(s) have been scanned
Scan process 'vssvc.exe' - '48' Module(s) have been scanned
Scan process 'avconfig.exe' - '51' Module(s) have been scanned
Scan process 'avscan.exe' - '67' Module(s) have been scanned
Scan process 'avcenter.exe' - '68' Module(s) have been scanned
Scan process 'ctfmon.exe' - '30' Module(s) have been scanned
Scan process 'BTTray.exe' - '44' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '56' Module(s) have been scanned
Scan process 'msnmsgr.exe' - '104' Module(s) have been scanned
Scan process 'avgnt.exe' - '56' Module(s) have been scanned
Scan process 'NokiaMServer.exe' - '28' Module(s) have been scanned
Scan process 'OEdmn_6.exe' - '38' Module(s) have been scanned
Scan process 'sm56hlpr.exe' - '33' Module(s) have been scanned
Scan process 'jusched.exe' - '21' Module(s) have been scanned
Scan process 'GrooveMonitor.exe' - '43' Module(s) have been scanned
Scan process 'rundll32.exe' - '34' Module(s) have been scanned
Scan process 'InCD.exe' - '27' Module(s) have been scanned
Scan process 'VTtrayp.exe' - '26' Module(s) have been scanned
Scan process 'VTTimer.exe' - '18' Module(s) have been scanned
Scan process 'SOUNDMAN.EXE' - '25' Module(s) have been scanned
Scan process 'Explorer.EXE' - '99' Module(s) have been scanned
Scan process 'alg.exe' - '33' Module(s) have been scanned
Scan process 'symlcsvc.exe' - '30' Module(s) have been scanned
Scan process 'svchost.exe' - '39' Module(s) have been scanned
Scan process 'SeaPort.exe' - '46' Module(s) have been scanned
Scan process 'jqs.exe' - '33' Module(s) have been scanned
Scan process 'IconixService.exe' - '31' Module(s) have been scanned
Scan process 'avshadow.exe' - '26' Module(s) have been scanned
Scan process 'btwdins.exe' - '26' Module(s) have been scanned
Scan process 'svchost.exe' - '34' Module(s) have been scanned
Scan process 'bgsvcgen.exe' - '11' Module(s) have been scanned
Scan process 'avguard.exe' - '57' Module(s) have been scanned
Scan process 'svchost.exe' - '34' Module(s) have been scanned
Scan process 'sched.exe' - '44' Module(s) have been scanned
Scan process 'spoolsv.exe' - '65' Module(s) have been scanned
Scan process 'svchost.exe' - '37' Module(s) have been scanned
Scan process 'svchost.exe' - '32' Module(s) have been scanned
Scan process 'svchost.exe' - '30' Module(s) have been scanned
Scan process 'InCDsrv.exe' - '20' Module(s) have been scanned
Scan process 'svchost.exe' - '167' Module(s) have been scanned
Scan process 'svchost.exe' - '40' Module(s) have been scanned
Scan process 'svchost.exe' - '53' Module(s) have been scanned
Scan process 'lsass.exe' - '58' Module(s) have been scanned
Scan process 'services.exe' - '27' Module(s) have been scanned
Scan process 'winlogon.exe' - '71' Module(s) have been scanned
Scan process 'csrss.exe' - '14' Module(s) have been scanned
Scan process 'smss.exe' - '2' Module(s) have been scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!

Starting to scan executable files (registry).
The registry was scanned ( '1819' files ).


Starting the file scan:

Begin scan in 'C:\' <System>
C:\System Volume Information\_restore{E2EBC557-D74B-4114-9489-BBBB8C50BDA0}\RP84\A0016813.exe
[DETECTION] Is the TR/Spy.269312.7 Trojan

Beginning disinfection:
C:\System Volume Information\_restore{E2EBC557-D74B-4114-9489-BBBB8C50BDA0}\RP84\A0016813.exe
[DETECTION] Is the TR/Spy.269312.7 Trojan
[NOTE] The file was moved to the quarantine directory under the name '4483b8b8.qua'.


End of the scan: 03 May 2010 19:54
Used time: 1:27:59 Hour(s)

The scan has been done completely.

7403 Scanned directories
315775 Files were scanned
1 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
1 Files were moved to quarantine
0 Files were renamed
0 Files cannot be scanned
315774 Files not concerned
8097 Archives were scanned
0 Warnings
1 Notes
411981 Objects were scanned with rootkit scan
1 Hidden objects were found

tranmererovers

closed wrote: »

How much ram, what is the commit charge in task manager.

Run this http://www.malwarebytes.org/startuplite.php

uninstall spybot, remove all the file missing entries, and post a fresh log

Have ran startuplite and removed the entries shown, the figures from task manager are

Physical memory

Total 194800
Available 75108
System cache 101984

Commit Charge

Total 277048
Limit 478672
Peak 383352

Thanks

GunJack

if you're getting virtual memory warnings, open control panel - system-advanced - performance - virtual memory, and change it to system managed, then reboot. It's because you've got it set to custom size and it's too small...let windows do it for you

tranmererovers

GunJack wrote: »

if you're getting virtual memory warnings, open control panel - system-advanced - performance - virtual memory, and change it to system managed, then reboot. It's because you've got it set to custom size and it's too small...let windows do it for you

Thanks GunJack, it is set to 'system managed' and the system gives a warning and then (I assume) tries to manage it but fails miserably and all seems to hang

closed

were those figures posted after startuplite, and a reboot - it's swapping, to prevent that you need to cut down on what is running at startup. Presumably the last hjl was before startuplite?

https://forums.moneysavingexpert.com/discussion/2436849

GunJack

closed wrote: »

Presumably the last hjl was before startuplite?

I'd assume so, looking at some of the carp running

tranmererovers

closed wrote: »

were those figures posted after startuplite, and a reboot - it's swapping, to prevent that you need to cut down on what is running at startup. Presumably the last hjl was before startuplite?

https://forums.moneysavingexpert.com/discussion/2436849

The figures were definately after startuplite had run but I can't be sure that I rebooted The last HJT was before startuplite.

I've got to go out now, but when I get back I will repost the figures and run a new HJT. Thanks :beer:

tranmererovers

Ok here are the figures after reboot, before doing anything else...

Physical memory

Total 194800
Available 91244
System cache 106608

Commit Charge

Total 276492
Limit 472672
Peak 415924

Here is a new HJT log

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 14:20:17, on 04/05/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Common Files\Iconix\IconixService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Iconix\OEAddOn\OEdmn_6.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: IconixBHOClass Class - {761233B6-F228-49E4-8F6B-668499D4E55A} - C:\Program Files\Iconix\IEAddOn\IconixBHO_42.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [EPSON Stylus DX3800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACE.EXE /P26 "EPSON Stylus DX3800 Series" /O6 "USB001" /M "Stylus DX3800"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [EPSON Stylus DX3800 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACE.EXE /P35 "EPSON Stylus DX3800 Series (Copy 1)" /O5 "LPT1:" /M "Stylus DX3800"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [IconixOEAddOn] "C:\Program Files\Iconix\OEAddOn\OEdmn_6.exe"
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Ovi Player\OviPlayer.exe" /command:faststart
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\Iconix\IEAddOn\IconixBHO_42.dll
O9 - Extra 'Tools' menuitem: Email ID Preferences - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\Iconix\IEAddOn\IconixBHO_42.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iconix Update Service (IconixService) - Unknown owner - C:\Program Files\Common Files\Iconix\IconixService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10722 bytes

Thanks in anticipation :beer:

closed

Your peak commit after a reboot is more than twice your ram size, it should be less, trimming superfluous startup apps should bring it below installed ram.

Disabling these should free up resources, but some will impact functionality which may or may not be important. Remove from control panel, add/remove programs if there is an uninstaller

Backup before you start.

See my previous link regarding ctfmon, further tweaking, and backups.

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: IconixBHOClass Class - {761233B6-F228-49E4-8F6B-668499D4E55A} - C:\Program Files\Iconix\IEAddOn\IconixBHO_42.dll

O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\s wg.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe

O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [IconixOEAddOn] "C:\Program Files\Iconix\OEAddOn\OEdmn_6.exe"
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Ovi Player\OviPlayer.exe" /command:faststart

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6 FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\Iconix\IEAddOn\IconixBHO_42.dll
O9 - Extra 'Tools' menuitem: Email ID Preferences - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\Iconix\IEAddOn\IconixBHO_42.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01...l/MSNPUpld.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iconix Update Service (IconixService) - Unknown owner - C:\Program Files\Common Files\Iconix\IconixService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Nokia\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

tranmererovers

Thanks Closed.

Once I have the all clear that all the viruses etc are gone from the machine, (I'm hoping AliEnRIK will pop in and have a look at the combofix log and HJT logs ) I will return it to my friend and go through the installed applications in conjunction with your list and remove ones she doesn't use.

I have had a look at your thread referenced above and also installed clearmem which I hope will help with performance.