Moving away from O2 Home Broadband to come back again for Quidco cashback

mrochester

Hi all

I currently have O2 Home Broadband LLU service which is coming to the end of the 12 month minimum term. There's usually always a good cashback deal on Quidco for new customers, so I was wondering if it were worth moving to another ISP for a month or 2, and then moving back to O2 to get the cashback and any other new customer promotion?

Has anyone else done this, and are O2 'cool' with customers doing this?

Thanks!

Michael

MoneySavingUser

you can't move back for 6 months after leaving

plus you would need to move to an isp which has a short or month to month contract

mk-donald

Have only seen ONE person reporting their botheriing to do/try-to-do this on the ThinkBroadband forum. I don't think o2 have any views on it as their automated systems didn't notice he'd been away and come back, and still paid his 2nd bit of new joiner cashback.

You are likely ANYWAY to be offered either the current 3 months free OR £2.50/m off for a year IF you elect to start a fresh 12m commitment ontract with them. Recent reports are that o2 almost automatically offer this to you without you even needing to "threaten" to up sticks.

Tne references to needing to be away for 6months refer I think to the idea that if you join and then bale in the30-days moneyback guarantee period they won't have you back anytime soon (understandably).

So I'd suggest if you want to play safe/easy then just ask them for the 3m or £2.50discount deal; otherwise sure gamble with another ISP and then HOPE to blag some cashback (at whatever level, and with whatever free months) are available when you return to o2 (assuming your exchange hasn't become full in the interim - rare but does happen from time to time). All down to your views on risk/cost/VFM.

MKD

mrochester

mk-donald wrote: »

Have only seen ONE person reporting their botheriing to do/try-to-do this on the ThinkBroadband forum. I don't think o2 have any views on it as their automated systems didn't notice he'd been away and come back, and still paid his 2nd bit of new joiner cashback.

You are likely ANYWAY to be offered either the current 3 months free OR £2.50/m off for a year IF you elect to start a fresh 12m commitment ontract with them. Recent reports are that o2 almost automatically offer this to you without you even needing to "threaten" to up sticks.

Tne references to needing to be away for 6months refer I think to the idea that if you join and then bale in the30-days moneyback guarantee period they won't have you back anytime soon (understandably).

So I'd suggest if you want to play safe/easy then just ask them for the 3m or £2.50discount deal; otherwise sure gamble with another ISP and then HOPE to blag some cashback (at whatever level, and with whatever free months) are available when you return to o2 (assuming your exchange hasn't become full in the interim - rare but does happen from time to time). All down to your views on risk/cost/VFM.

MKD

I would switch back to ADSL24 for 1 month on one of their 1 month deals - I've read the T&Cs and I can't see anything that says there is a penalty for only staying with them for a month. And yes, I believe the 6 months rule with O2 is if you get out of the deal under their 30 day happiness guarantee. If they didn't stop you coming straight back, you could just keep on using this guarantee indefinitely, and essentially get free broadband!

kwikbreaks

No need to use the happiness guarantee for that - their free months and cashback make it virtually free anyway. I wonder if anybody is actually paying them an economic rate.

Unfortunately they are not so hot at retaining existing customers by calling out BT if they have a line fault so they've lost me to cable. With the first year costing me £18 and a house move just after that considering what they've paid Openreach they made a fair old loss and then threw away that customer through poor quality support. Oh plus they probably lost a router - they sent one out to my old address which the tracking showed as delivered.

jgrobinson

Careful as adsl24 have a month contract on LLU, but you need to give 3 months notice - therefore making it a 3 month contract

mrochester

jgrobinson wrote: »

Careful as adsl24 have a month contract on LLU, but you need to give 3 months notice - therefore making it a 3 month contract

I wouldn't be taking their LLU service.