Easy ISA Santander - account blocked?

PC_Gabriel_Kent

HMRC require an ISA declaration to be signed. This is standard practice. The dormant block is put on to acounts typically not used for a year or two. This is part of Santanders anti fraud measure on accounts. It is there to protect an account from use by fraudsters thus protecting the customers money.

thor

martinman3 wrote: »

Of course, your mother may be shocked once she gets her statement and finds out that this ISA is now earning just

0.1% for balances £1-£27000
0.3% for £27000-£40000
0.5% £40000+

Maybe Santender know this and did not send her the statements for that very reason:D

jojojez

Hi, I have the same problem with Santander/Abbey. I have two accounts with a total of almost £2000 plus accrued interest. I have the passbooks and all my old passbooks and statements, Santander refused to consider my case as they had been 'dormant' for over 15 years
I then took my case to the Ombudsman, who decided to uphold Santander's argument that I had 'closed' the accounts, I had never received and correspondence from them concerning my two accounts and they had no proof that my accounts were closed just that they couldn't find any 'record' therefore they'd been closed.
I should also point out that I've been a customer of Abbey/Santander for over 30 years and they didn't even have my correct date of birth! I had corrected this on one account but my cheque account, which was older, was completely wrong.
I am now trying to decide where to go for help as I live in France so finding a lawyer is not going to be easy.