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indygu
Posts: 2 Newbie
HI
Im gonna cut a hugley long story short, I recently got Sky installed in my new flat, Ive had many problems from the beginning so they gave me 3 months free line rental. On my first bill there were 2 months of line rental charges with a value of around 22 quid. This was the last straw, I spoke to them and told them the problem, they basically said tuff id have to pay it and theyd adjust my next bill accordinley, normally being an easygoing guy this wouldnt have been an issue but not with these idiots. I told them i was going to cancell my direct debit, which I have and for them to send me a revised bill with the correct amount and i would gladly pay it. We played email ping pong a bit and and are at the stage of them wanting me to pay this extra cost even though they admit there in the wrong and me refusing, its startin to make me want to EAT MY OWN FACE!! Any suggestions?
Im gonna cut a hugley long story short, I recently got Sky installed in my new flat, Ive had many problems from the beginning so they gave me 3 months free line rental. On my first bill there were 2 months of line rental charges with a value of around 22 quid. This was the last straw, I spoke to them and told them the problem, they basically said tuff id have to pay it and theyd adjust my next bill accordinley, normally being an easygoing guy this wouldnt have been an issue but not with these idiots. I told them i was going to cancell my direct debit, which I have and for them to send me a revised bill with the correct amount and i would gladly pay it. We played email ping pong a bit and and are at the stage of them wanting me to pay this extra cost even though they admit there in the wrong and me refusing, its startin to make me want to EAT MY OWN FACE!! Any suggestions?
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