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Advice needed on digital services at home
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VenisonsDear
Posts: 3 Newbie
I am currently with Virgin Media on a rolling contract and I get
Broadband - L
Phone - XL
TV - XL
No extra services and for this I pay £62 a month. No wireless router no V+.
I just went through online to see what costs to new customers are and with a slightly smaller package of
Broadband - L
Phone - M
TV - XL and V+
It comes to £0 for the first two months and £35.50 after that plus £11.99 line rental with a setup fee of £50.
But you also get a wireless router and the V+ box etc.
Does anyone know if it is possible for me to cancel my current services and sign up with them after?
Broadband - L
Phone - XL
TV - XL
No extra services and for this I pay £62 a month. No wireless router no V+.
I just went through online to see what costs to new customers are and with a slightly smaller package of
Broadband - L
Phone - M
TV - XL and V+
It comes to £0 for the first two months and £35.50 after that plus £11.99 line rental with a setup fee of £50.
But you also get a wireless router and the V+ box etc.
Does anyone know if it is possible for me to cancel my current services and sign up with them after?
0
Comments
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Unfortunately, you can't leave and then sign up immediately afterwards - to prevent exactly this kind of thing.
How far along in your contract are you? If you do want to stay with Virgin probably the best things to do is to call up, threaten to leave and get a better deal through retentions. If you search the forums for 'Virgin retentions' you'll see there's a whole thread devoted to this.0 -
Not under contract, I pay month to month which I've done for the past 2 years after my contract finished so I can leave at any time really.
I find it stupid that they'll offer the deals to new customers but not to customers of 8 years. If I have to leave and go to Sky then that's what I'll do. I just can't be bothered with the hassle. But the bills need to start being a little bit more realistic.0 -
Ooops, shows that im a noob. Looked at the other thread which you directed me to and I should have stuck my post in there. Cheers for pointing this out.0
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VenisonsDear wrote: »Not under contract, I pay month to month which I've done for the past 2 years after my contract finished so I can leave at any time really.
I find it stupid that they'll offer the deals to new customers but not to customers of 8 years. If I have to leave and go to Sky then that's what I'll do. I just can't be bothered with the hassle. But the bills need to start being a little bit more realistic.
You've answered your own question. That's exactly why the best deals are only offered to new subscribers-it's called 'customer inertia'.No free lunch, and no free laptop
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