time scale for renewals?

UnderPressure

Got mine today funnily enough the deadline on mime anyhow is 31st July, although I did have another letter a couple of weeks ago from a "specialist" team based in Cumbernauld that want me to telephone them to renew dont know what all that is about presume something to do with my parner being self employed, anyhow will ring them next week and renew I like to get these out of the way.

Hope that helps

kerry13238

Scarlett.1974 wrote: »

I rang back on Wednesday evening and mine still hadn't been done (despite what the nice chap told me on Tuesday). Rang back again this afternoon and it still hasn't been done Was told to call back in 7 days and it *might* be done by then.

<sigh>

Bit frustrated here, I just want to KNOW!

its really annoying i just want to know how much it is lol leaves everyone in limbo seems to be standard answer at the min 7 days the person i spoke to this morning couldnt even tell me if has got there so could be lost for all i know

kerry13238

hi still waiting for my tax credit claim called friday they said it was logged as recieved on 25th april is this normal?

moomoomama27

The form must be sent in or phoned in by July 31st 2010. As long as they recieve it by then you are fine, when they process it is anybodys guess, sometimes within 48 hrs other times 6 weeks!

I've not even recieved my renewal forms yet!!

maz666

Hi,still not recieved mine yet either,and getting a bit concerned now,in previous years,i have had mine no later than the end of april,does anyone think its worth ringing them?thanks maz.

huffyharry

I called Sat 1st May to ask about renewal, was told form was sent out Wed 28th April and i received it on Sat 8th May.

kerry13238

was wondering how long between sending back renewal pack and claim being finalised?

moomoomama27

maz666 wrote: »

Hi,still not recieved mine yet either,and getting a bit concerned now,in previous years,i have had mine no later than the end of april,does anyone think its worth ringing them?thanks maz.

I wouldn't be concerned. The renewal packs are sent out between April and June, so hold tight!

As for how long it takes to get the claim finalised, on average yu should have updated payment amounts within about 10 days from reciept of the renewal, but the paperwork can take some time to get back to you as mentioned.

themonkeybutler

UnderPressure wrote: »

Got mine today funnily enough the deadline on mime anyhow is 31st July, although I did have another letter a couple of weeks ago from a "specialist" team based in Cumbernauld that want me to telephone them to renew dont know what all that is about presume something to do with my parner being self employed, anyhow will ring them next week and renew I like to get these out of the way.

Hope that helps

Cumbernauld are nothing sinister you'll be glad to hear. This year theyre just making sure high value renewals (£8000 awards +) are looked at properly to ensure no c0ck ups are made. So you get a human looking at it instead of a scanner - happy days!

TaxCreditHelp

There is no set time scale for dealing with renewals returned by post as it depends on the length of time Royal Mail take to deliver it, the available resource within Tax Credit Processing, if there are any attachments to the completed renewal form, and if there are any issues with it that'll prevent it from processing without manual intervention... which is not necessarily the fault of yourself or HMRC, it just depends on the Tax Credit System and how it handles your returned form and if it matches the details on your award.