time scale for renewals?

kerry13238

hello everyone does anyone know the time scale renewals are taking to progress via post i sent mine wednesday?

dmg24

Renewals of ...

kerry13238

sorry tax credits?

TUS

Not had my form yet :-s Think you have until July to return them.

kerry13238

TUS wrote: »

Not had my form yet :-s Think you have until July to return them.

thank you for your responce. was wondering if you knew the amount of time it takes for the tax credits to deal with your renewal from when they recieve it via post

Scarlett.1974

kerry13238 wrote: »

thank you for your responce. was wondering if you knew the amount of time it takes for the tax credits to deal with your renewal from when they recieve it via post

I sent mine back last Tuesday and I rang them today to see if it had been processed. Nice chap on the phone told me they'd logged it as 'received' on Friday and once they do that it then takes 48 hours to process (not including the weekends). So he advised me to call back tomorrow afternoon or Thursday morning and it should be done by then. He did say they should be able to tell me there and then what difference to my payments there were (if any) but that I probably wouldn't receive anything in writing for about 10-14 days.

So, on that timescale I'd guess you'd be looked at about Friday for yours, if you wanted to know over the phone.

HTH

kerry13238

Scarlett.1974 wrote: »

I sent mine back last Tuesday and I rang them today to see if it had been processed. Nice chap on the phone told me they'd logged it as 'received' on Friday and once they do that it then takes 48 hours to process (not including the weekends). So he advised me to call back tomorrow afternoon or Thursday morning and it should be done by then. He did say they should be able to tell me there and then what difference to my payments there were (if any) but that I probably wouldn't receive anything in writing for about 10-14 days.

So, on that timescale I'd guess you'd be looked at about Friday for yours, if you wanted to know over the phone.

HTH

thats great thanks so much

Angel1978_2

I phoned mine through on Monday Morning. Phoned up this morning to see if it was dealt with and the bloke was a little off and said it hadn't been done yet and I should be patient as they have a lot of people's claims to deal with!

I consider my wrists slapped!

kerry13238

i called today i posted my renewal back 21st april called today and was told they have not done anything with it i asked if they had recieved it and she said it doesnt say till they have processed it is that right any one else any idea on time scale?

Angel1978_2

I phoned up again this morning and they said there is no time scale on the renewals. They will process it when they do!!!

Scarlett.1974

I rang back on Wednesday evening and mine still hadn't been done (despite what the nice chap told me on Tuesday). Rang back again this afternoon and it still hasn't been done Was told to call back in 7 days and it *might* be done by then.

<sigh>

Bit frustrated here, I just want to KNOW!