Deal for replacement phone by vodafone

cjcooper

Due to some major issues with my nokia N97 vodafone have offered me this deal.
i dont think its any good at all, what are peoples opinions, should i actually state what phone i want and go back to them again?
im a year into my 18 month deal and im sick of my N97 failing and the software crashing.


I sincerely apologise for all the inconvenience caused to you.
I completely understand your situation that how important it is for you to get this sorted out, as the phone is now the basic need in everyone's busy life.
Colin, I've discussed the entire case with my senior manager and so as you are a valued customer, to help you the best I can offer is any of the handset mentioned below either with an extension of 3 months in your contract or with a discount of 50% on the actual cost:
- Samsung S5620 Grey/Orange (Actual Cost £180.00 - 50% = £90.00)
- Samsung S5600 Pink Blade (Actual Cost £180.00 - 50% = £90.00)
- Samsung S5600v Black Blade (Actual Cost £180.00 - 50% = £90.00)
- Sony Ericsson ELM Silver/Black (Actual Cost £180.00 - 50% = £90.00)
- Nokia 6700S Silver (Actual Cost £180.00 - 50% = £90.00)
If you accept the above offer then , please get back to me with a confirmation and I'll be happy to assist you further and send the handset of your choice.
Further, I've also credited £25.00 on your account to compensate for all the inconvenience caused.
I certainly understand that a mere compensation is not enough, however trust me this the best I can do for you.