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Vodafone - Reducing monthly payment?

Hi,

I renewed my Vodafone contract in December and was with them for 18 months before... is it possible for me to reduce my minutes/texts and get a cheaper monthly payment? I've heard that some networks will let you after a certain time but I'm unsure if that's true.

Thanks.
October Grocery Challenge - £67.18/£135
Save up £500 - £0/£500
NSDs for October - 0/10

Comments

  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    It depends what your price plan is. What is it called when you log in to your Vodafone account on their website?
  • Annie._2
    Annie._2 Posts: 516 Forumite
    If you are on Your Plan or YPL, you cannot reduce your contract.

    Otherwise, you can reduce one step at a time down £5.00 from month nine of the contract.
  • Turns out I'm on Your Plan :( Is there no other way to reduce?
    October Grocery Challenge - £67.18/£135
    Save up £500 - £0/£500
    NSDs for October - 0/10
  • Annie._2
    Annie._2 Posts: 516 Forumite
    Turns out I'm on Your Plan :( Is there no other way to reduce?

    Unfortunately, no. You will have agreed to pay Vodafone that amount each month for the duration of your contract.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi complimentschemistry,

    If you could contact us here with WRT135 in the title, we will be able to look at the situation closer for you.

    Please copy a link to this thread and you username aswell please.

    All the best,

    Andy
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    Ignore the PR exercise above - you have already been given the correct answer.
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