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Bleepy - HELP :-(

I've just ordered a phone on bleepy.com with cashback and come across the claiming system for cashback. Frankly I don't trust it

I've also seen the reviews...

Can I simply send my phone back when it arrives to cancel. Preferably to T-Mobile directly. What is the time limit for that?

I simply want to avoid waiting a month for a bill, then 20 working days for cashback to "clear". Then to find I don't get cashback and I'm stuck with the contract

Comments

  • £note
    £note Posts: 118 Forumite
    Part of the Furniture Combo Breaker
    DSR (Distance Selling Regulations) would apply in this case as you placed your order via their website. You have 7 days from receipt to change your mind and return the phone but it will have to go back to where it came from. Just be sure to inform them within 7 days that you want to return the phone and to cover yourself keep a record of any correspondence and phone calls.
  • Thanks. If I'm lucky they wont have sent it yet and it will only cost me a couple of phone calls
  • I've also just realised I've typed Bleepy and not Beepy! :-) oops
  • ASB1960
    ASB1960 Posts: 42 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Probably irrelevant, but with T-Mobile after checking the cash back deals etc and picking the appropriate bold on it did seem the direct sale from was only a couple of quid more and no hoops to be jumped through.
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