Barratt - fitted tank back to front - any comeback?

[Deleted User]

Had a problem with my water heating. Company has come out with the spare part needed (some sort of thermostat).

Anyway, they cant fit it because they say the water tank has been fitted back to front. It would mean 8 hours labour removing the entire tank to do it.

Really annoyed. House is 10 years old and built by Barratt who obviouslt did this. Do I have any comeback on them?

wallbash

It would mean 8 hours labour removing the entire tank to do it.

Get a second opinion.

[Deleted User]

Hmm. Not the first to say this....

Was £150 for the job, but now £350 to remove/replace tank as well.

wallbash

Was £150 for the job

To replace the thermostat ??

Get another opinion.

[Deleted User]

OK. Apologies for my lack of knowledge on this but I'll do my best....

Its a pressurised hot water tank. apparently theres a valve if the pressure is too high or something. and something to do with temparature.

Anyway, when we turn hot water heating on its overflowing out of a pipe. So it doesnt stay hot very long...

wallbash

Well I know even less than you do , on a pressurised hot water tank .
So lets hope some one can help you , and then I might learn something new.

Canucklehead

Hi

From your description you have an unvented cylinder that has been shoehorned into a cupboard so that some of the connections are inaccessible. So it's not really 'back to front' as it can be fitted in any orientation.
Someone needs to swing a spanner to replace the TPR, (temperature &pressure relief valve.)
I doubt you will have any comeback after 10 years.
Do any of your neighbours have any solutions to this as they must have the same set up.


GSR.

gas4you

Technically only the manufacturer or their appointed agent can repair/replace any safety devices supplied fitted to an unvented cylinder.

Not directly Barratts fault, just the muppetts they sub the work out to. Most don't give a t**s how they fit things as unlike most of us, new build will have a different team for repairs.

1984ReturnsForReal_2

gas4you wrote: »

Technically only the manufacturer or their appointed agent can repair/replace any safety devices supplied fitted to an unvented cylinder.

I thought someone with Unvented Hot Water Systems C&G could do it?

Anyways. I think it is a normal vented cylinder.

Canucklehead

[quote=[Deleted User];32137867]OK. Apologies for my lack of knowledge on this but I'll do my best....

Its a pressurised hot water tank. apparently theres a valve if the pressure is too high or something. and something to do with temparature.

Anyway, when we turn hot water heating on its overflowing out of a pipe. So it doesnt stay hot very long...[/QUOTE]

From information provided I would say unvented.




GSR

[Deleted User]

Unvented 150l pressurised tank it is.

Does that make it easier or harder to swap around?