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advice on new contract?
Hi all, basically i agreed a new contract over the phone via retentions on wednesday 21st, with my new phone being delivered today, the agreement was:
18 month contract,
Free HTC desire
500 mins
unlimited text
500mb internet
15 free picture messages
phone insurance
home broadband
for £29.50 month with orange
now thinking and reading into it more i dont think 500mb of mobile internet will be enough and can see myself going over that quite alot. whats the possibility of changing that and pushing for more, honestly i would never use 500mins talk time so wondered if they could do something there? Think the new contract comes into play from tomorrow
Any advice on this, am in my right to push for it? the lady i spoke to emailed me details through and number direct to get through to her if any problems occur so i could get back through to her? has anyone ever changed there agreement after a couple of days?
18 month contract,
Free HTC desire
500 mins
unlimited text
500mb internet
15 free picture messages
phone insurance
home broadband
for £29.50 month with orange
now thinking and reading into it more i dont think 500mb of mobile internet will be enough and can see myself going over that quite alot. whats the possibility of changing that and pushing for more, honestly i would never use 500mins talk time so wondered if they could do something there? Think the new contract comes into play from tomorrow
Any advice on this, am in my right to push for it? the lady i spoke to emailed me details through and number direct to get through to her if any problems occur so i could get back through to her? has anyone ever changed there agreement after a couple of days?
0
Comments
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Dependent on which the network it is I'd have been rather more concerned about getting any offer in writing first rather relying on what a salesperson promises/agrees over the phone. Vodafone (for example) make a practice of lying about what you will actually get and the cost.0
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its with orange, technically it hasnt come into play untill tomorrow, and even then i know your allowed 7 days to decide if its for you or not0
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