Please help. I am terrified.

Rupert_Bear

libra10 wrote: »

Another (minor) example of Santander's incompetence.

We had to pick up a letter today from the Post Office, which we had to pay £1.51 to collect.

The letter was interest received on a Santander account my OH holds, and they had omitted to frank the envelope!

We aren't even sure that the interest stated is actually correct! It doesn't tally with another ISA account held by myself.

Good luck, I hope this terrible mix-up is soon resolved.

I applied for one of their ISA accounts last week online. I advised I would receive confirmation in three working days. No thing received and after reading the terrible treatment of their customers I am pleased. In the end went to Barclays and opened up an ISA with them. No problem.

PC_Gabriel_Kent

"terrible treatment of their customers" makes me laugh some of the stuff people come out with. Do others work for 100% perfect companies?? The amount of frothing at the mouth over trivial things when put in perspective, is there this much angst over the whole world?

flubdub

How did you write so many letters in such a short time?