Santander - joke

7sefton

I know there is nothing new in moaning about Santander, but I just went into the ex-Bradford & Bingley branch in Cambridge to open a savings account with them.

Appointments only, and fully booked today (despite being told different at the ex-Abbey branch in the city). Whatever. But when the sole sole advisor in the branch appeared from behind the counter I was shocked - he slouched all over the place and was wearing scruffy trainers on his feet! Trainers! Santander just don't know how to run a bank and give service customers expect.

bubblesbonbon

If you had to rate their sole advisors on a scale from A (the highest) to Z (the lowest) would that make him roughly an R sole advisor?

scott_lithgows

Why not open an account with your local building society (Cambridge?) rather than a foreign bank.
Be proud of East Anglia/England/Britain rather than carry the name of a place most cant find on a map.

Good luck
Scott (Scottish Building Society account holder)

PC_Gabriel_Kent

Typical sour jock

scott_lithgows

PC_Gabriel_Kent wrote: »

Typical sour jock

I,m being pro English companies here.
Even the Royal Navy are helping Brits out of Santander these days.:D

PC_Gabriel_Kent

Boom boom!

ajharris

7sefton wrote: »

I know there is nothing new in moaning about Santander, but I just went into the ex-Bradford & Bingley branch in Cambridge to open a savings account with them.

Appointments only, and fully booked today (despite being told different at the ex-Abbey branch in the city). Whatever. But when the sole sole advisor in the branch appeared from behind the counter I was shocked - he slouched all over the place and was wearing scruffy trainers on his feet! Trainers! Santander just don't know how to run a bank and give service customers expect.

I have said it before and I will say it again, Santander are the clowns of the banking world. They are slated from pillar to post on this forum. My girlfriend was with them until their in branch service amongst other things became intolerable. Even if a member of staff truned up in a track suit it would not surprise me. Do yourself a big favour, go and get a proper bank account. My OH is now with HSBC and has never looked back.

She went from the world's local circus to the world's local bank. Santander - P**s up and brewery spring to mind. Good luck.

ajharris

scott_lithgows wrote: »

I,m being pro English companies here.
Even the Royal Navy are helping Brits out of Santander these days.:D

I agree with what you say about Santander. Out of interest I would like to hear about the experience you have had which has made you slate them so much.

telecomengineer

I had a similar experience last week, went into a local branch and went to the counter and said " I would like to see someone about closing all my accounts" the advisor said you need an appointment and we are very busy opening ISAs so you'll be lucky to see someone til next week?

I said "dont need to see someone just want to close the accounts..can you do it...she said yes but it will take a few minutes and could I come back when it was quieter?

Went to another branch in another town went to the counter and said can I close my accounts she said "why do you want to leave us?"

I said cos I have opened an account with a proper bank HSBC...ha ha

she was not amused

ajharris

telecomengineer wrote: »

I had a similar experience last week, went into a local branch and went to the counter and said " I would like to see someone about closing all my accounts" the advisor said you need an appointment and we are very busy opening ISAs so you'll be lucky to see someone til next week?

I said "dont need to see someone just want to close the accounts..can you do it...she said yes but it will take a few minutes and could I come back when it was quieter?

Went to another branch in another town went to the counter and said can I close my accounts she said "why do you want to leave us?"

I said cos I have opened an account with a proper bank HSBC...ha ha

she was not amused

Good move, you won't look back. All the best.

Bloomberg

telecomengineer wrote: »

I had a similar experience last week, went into a local branch and went to the counter and said " I would like to see someone about closing all my accounts" the advisor said you need an appointment and we are very busy opening ISAs so you'll be lucky to see someone til next week?

I said "dont need to see someone just want to close the accounts..can you do it...she said yes but it will take a few minutes and could I come back when it was quieter?

Went to another branch in another town went to the counter and said can I close my accounts she said "why do you want to leave us?"

I said cos I have opened an account with a proper bank HSBC...ha ha

she was not amused

You will never look back. :T