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Virgins 10MB broadband speed.

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  • spike7451
    spike7451 Posts: 6,944 Forumite
    Lokolo wrote: »
    Could you expand on that one?

    (More tv = less interest or vice versa)


    The more TV service you have the stronger Tap & Port in the street cabinet you have to be connected too.As in some regions,the TV box also provides the BBand connection, all the STB's have a BBand cable modem built into them,
    Obviously some franchises use SACM's however the same modem is used to run the interactive & in this case,the BBand modem is partly disabled.
    For each F connection you loose around 1DBmv & 3DBmv for a splitter or isolator.
    If the signal levels are not adjusted then this can affect the RETURN PATH,this is part of the two-way communication between VM equipment & the VM Network.If this is too low,it's like trying to cycle up a very steep hill therefore it's either attenuated or equalised at the STB or SACM to make the hill less steep.
    The way the number of STB's can affect your BBand is because they draw on more power from the network which decreases the power available & drops the signal level.So the installer should adjust the tap & port in the cab to compensate for this & ensure enough signal is getting to the services in the home.
    In some cases it's nigh on impossible to do this so when this happens the Isolator that the affected services is connected to is replaced by a Reverse Line Home Distrubution Unit.This bit is also connected at the mains here.
    In the grey box on the wall,the splitter is replaced by the second part of the HDU,the first part powers down to the ETB & boosts the incoming signal level to the affected service.


    kwikbreaks wrote: »
    Yeah - I'd like some brain dump too...
    For instance you mention distance to VM street cab - I know I'm about 100 meters from one (easy to spot as the local layabouts kicked the door off and it's been held on with yellow tape for years) - is that near or far? I'm guessing near.

    I'd assumed that it was all ethernet from the cabinets but from your post I'm guessing that's not so.

    Depends on how many services & the type of drop cable you have ran from the cab to your house.
    100M is pretty far for a RG6 drop but ok for one tv & broadband.For anything over that a RG7 drop would be prefferable.

    This is the cable connections in a street cab.

    You can see the different thicknesses of the CATV connected to the Tap banks:
    cableco_street_cab_1.jpg
    The grey box at the top is the Magnavox Amplifier that boosts the signal being sent off to the smaller 'E'cabinets via the golden block on the left.
    See below:
    393286930_e148b54a14.jpg
  • dank4000
    dank4000 Posts: 30 Forumite
    When I was with Virgin I found it to be a case of the speeds having been achievable, however Virgin choosing not to provide them to me instead throttling during peak hour and in lots of cases actually throttling my upload speed down to 2.5k a sec! Just like the old days of dial up.

    They have acceptable usage set at about a gig a day, which equates to about 2 hours of iPlayer in HD or if there is a house of 6 of you 20 minutes each a day. After which they throttle down to an unusable level. Same happened with my girlfriend's connection, half the time you couldn't even connect. NEVER AGAIN. Now I'm with O2 and pretty happy to be honest.
  • mazza111
    mazza111 Posts: 6,327 Forumite
    9.91Mbs/s download
    0.49Mb/s upload

    VM are famous for capping if you over use in peak times. So would recommend if you are in a shared house, not to go for it. If however you know you aren't going to go over their limits then it will be fine :)
    4 Stones and 0 pounds or 25.4kg lighter :j
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Unlike most FUPs VM actually spell theirs out which is to be commended...

    http://allyours.virginmedia.com/html/internet/traffic.html

    What I don't really understand are the claims that once throttled the connection becomes unusable as that page says 75% throttled which still leaves 2.5Mbps on a 10Mbps connection which is hardly "unusable". Is that part of the published FUP incorrect?
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    dank4000 wrote: »
    When I was with Virgin I found it to be a case of the speeds having been achievable, however Virgin choosing not to provide them to me instead throttling during peak hour and in lots of cases actually throttling my upload speed down to 2.5k a sec! Just like the old days of dial up.

    They have acceptable usage set at about a gig a day, which equates to about 2 hours of iPlayer in HD or if there is a house of 6 of you 20 minutes each a day. After which they throttle down to an unusable level. Same happened with my girlfriend's connection, half the time you couldn't even connect. NEVER AGAIN. Now I'm with O2 and pretty happy to be honest.

    Total garbage. As has been said Virgin Media publish exactly what the limits etc are, and they don't resemble anything you have said.
  • Nilrem
    Nilrem Posts: 2,565 Forumite
    Part of the Furniture 1,000 Posts
    kwikbreaks wrote: »
    Unlike most FUPs VM actually spell theirs out which is to be commended...

    http://allyours.virginmedia.com/html/internet/traffic.html

    What I don't really understand are the claims that once throttled the connection becomes unusable as that page says 75% throttled which still leaves 2.5Mbps on a 10Mbps connection which is hardly "unusable". Is that part of the published FUP incorrect?


    Some people like to make silly claims about how it's unusable, or because they forget to turn their torrents down when they get hit by the throttling...

    Given 2.5mb is still considerably better than many people can get at best for their BB i'd certainly not call it unsuable :)
    It's enough for pretty much any normal use, including watching SD video on demand, and online gaming etc, it may not be quite so usable if someone is sharing it with 3-4 others who are all trying to do things like online gaming/vod at the same time (in which case the higher tier products are probably more suitable anyway).
  • jb66
    jb66 Posts: 1,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Another alternatve is get xl broadband
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    I get over 9.5mb on my 10mb connection most of the time. Getting 9344 Kbps right now. Can't fault it.
  • williham
    williham Posts: 1,223 Forumite
    I had 10mb from when they first offered it and it was always 10mb dead on, now I'm on 20mb and I get around 20mb. When I was on BT it was supposed to be a 2mb service and it hovered between 512k and 1.5mb.. this was when 2mb was fast so you can tell how long ago I switched to Virgin :p
  • zaax
    zaax Posts: 1,914 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    20.4 here. Sounds like you need to go to their community board[1] and complain. It might be you modem or 'tidying up in the cabinet' as mine was.

    [1] I would post the link but the board won't let me
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
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