Switching broadband is a pain!

mrtom21

I think you are right macman, I just think it is what appears on providers' systems when they do a check on the property if it is an LLU provider. It determines what process we use to transfer and lets us know we do not need a MAC code. Standard BT-like lines appear as PSTN.

macman

Wouldn't it have been more logical to code it to display 'LLU' then?
That probably explains why I failed the aptitude test to be a programmer back in the 70's...

mrtom21

Haha it probably would macman, but when was the telecoms industry ever that straight forward?

samy888

Just spoken to Sky, they cannot currently take over my line, as new lines are for new customers only. However, this policy will change in about a month or so, when everyone will become eligible. I'll wait and see...

iniltous

LLU (Local Loop Unbundling) is a term for both full (MPF) and partial (SMPF) unbundling, MPF is where a CP (Communiction Provider) takes total control of the 'cable pair' and supplys the end user with (usually) dialtone and broadband, SMPF is shared metalic path facility, this is where a CP delivers broadband but the dialtone is provided by BT (even if the end user gets a bill for the phone charges/rental, from the same CP that provides broadband),
From the end users point of view you may not know if you are MPF/SMPF unless you pay line rental to BT then if you have broadband you are SMPF, but you could be a customer of another CP, pay that CP for line rental, calls and broadband, but everything is actually supplied by BT on a wholsale basis to the CP, apart from the bill and customer services.
TT and Sky are the main CP's that have their own networks and as they increase their own network 'reach'
they migrate their end users who pay rental to them onto their network SMPF to MPF(without asking) if the end user pays BT rental they should 'ask' if you want to move from BT to their network...lots of end users says yes without checking with BT if they are in contract with BT for line rental/calls and get charged for breaking the BT contract

samy888

iniltous wrote: »

LLU (Local Loop Unbundling) is a term for both full (MPF) and partial (SMPF) unbundling, MPF is where a CP (Communiction Provider) takes total control of the 'cable pair' and supplys the end user with (usually) dialtone and broadband, SMPF is shared metalic path facility,
TT and Sky are the main CP's that have their own networks and as they increase their own network 'reach'
they migrate their end users who pay rental to them onto their network SMPF to MPF(without asking) if the end user pays BT rental they should 'ask' if you want to move from BT to their network...lots of end users says yes without checking with BT if they are in contract with BT for line rental/calls and get charged for breaking the BT contract

Thanks,

I Knew that i still had a BT line as Tiscali did say that they had rented the line from BT.
But it just occurred to me that Sky are talking about a new line, i assumed it was a takeover, where i payed them and they payed BT.

So how does that work then, are they going to install a new line or do all roads lead back to BT? (no pun intended)

iniltous

Although all CP's have exactly the same ability to raise orders as BT Retail (its an OFCOM requirement) lots of CP's only want to sign up BTR customers (because it very easy and cheap to do ) so they suggest that if you are not already a BT customer you need to go back to BT first, but if you do become a BTR customer even if your intention was to move to another CP, BT will hold you to term or charge a penalty for ending a contract early....and you cannot realy blame them for that.
If you dont want to be a BT customer dont contact them, if you do use BT to provide/start or takeover a line then you have to be willing to be a BT customer for a minimum of 12 months, and if another CP says its BT fault that the system requires you to do that they are lying or dont know how to do their jobs correctly
It is possible to migrate from a MPF to another CP's MPF or SMPF without paying for a full install but it requires the CP to raise orders in the correct way, and frankly a lot of then cannot be ars*ed with complicated orders so stick to the easy ones

KimYeovil

As others have said, it is Sky who are messing with you. They are entirely free to accept you as a customer. They are just choosing to mess you around. They already have your shilling.