outage

digp

can you get compensation for an elec outage?
if so how
thanks

nenya

well it depends on the situtation. I'd write them a letter explain outlining why you feel you deserve compensation. You won't get if you don't ask

Gal

If the power is out for more then a certain length of time you can. Check the back of your bill. you need to write to the distributor though not your supplier.

I had a good case recently where a distributor had 2/3 of its network out. To get around the compensation time it would switch the electric supply every 3 hours to a section of homes. Then cut them out and then switch it to another section. Very Crafty. But it saves them loads of money.

nenya

you don't happen to live in the Carnby Street area of London do you?? Cos i know EDF recently did that there (about two weeks ago actually.)

Gal

Nope I work for a supplier. The Worst Distributor I deal with is United Utilies / Norweb.

EDF do tend to be quite good. But to be honest they will do alot of switching if it means it stops them having to pay out large sums of money. Lets be honest this is a compensation culture we live in. Not suprising

nenya

n'ah come on - everyone knows that BGas is the most evil of all companies :P