Internet Explorer will not launch

Lil306

Are you running sfc /scannow with your Installation CD in the drive?
The local installation media is corrupted by the looks of it

What happens if you navigate to c:\program files\internet explorer......
Is there an iexplore.exe?

Turn on hidden files aswell, I had an iexplore.exe.exe because I had been infected with a malware and it wasn't fixed, after malware removed. Just another thought.

rmg1

I don't have a disc, there's a recovery partition which does a factory reset that I'm trying to avoid.
There is the usual iexplore.exe file in that folder and I can't see another one with a similar name.

Browntoa

will it run in no add ons mode ??

http://www.thewindowsclub.com/run-internet-explorer-8-in-no-add-ons-mode

if so then have you tried a reset

http://support.microsoft.com/kb/923737

libra10

Have you tried doing a 'restore' to before problem occurred?

Good luck

phill79

I've seen this a few times, try the "no add-ons" first. If it works, it is most likely to be a toolbar you have installed. Try uninstalling google toolbar and any other toolbar from add/remove programs too.

rmg1

Browntoa - as far as I know, they didn't install any add-ons, but I'll check. I didn't know about the reset option so I'll try that when I'm next over there.

Libra10 - Tried restoring back to a few weeks ago (some Windows update or other) but still no joy so I undid the restore.

My (inexperienced) eye is drawn to the problem with the Windows sidebar as that isn't showing either. Could they be connected?

Lil306

rmg1 wrote: »

Browntoa - as far as I know, they didn't install any add-ons, but I'll check. I didn't know about the reset option so I'll try that when I'm next over there.

Libra10 - Tried restoring back to a few weeks ago (some Windows update or other) but still no joy so I undid the restore.

My (inexperienced) eye is drawn to the problem with the Windows sidebar as that isn't showing either. Could they be connected?

It's the Windows sidebar which made me think your local files are corrupt from your above errors

Have you looked at the local computer event logs, in Windows XP it can be accessed by going to following

start - run - compmgmt.msc

It should be the same for Vista. Personally I'd be tempted to clear (save first rather) all event logs (system and app) then try sfc.exe /scannow again, and when it finds the error see what appears in event logs. What errors it generates.