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I Reinstalled XP Due To Viruses......Still Having Problems
Associate
Posts: 186 Forumite
Hi,
Due to my PC being infected with Trojans I ended up reinstalling XP.
I know I may have not followed all the correct procedure afterwards but heres what I did.........due to not having an A Virus on it I downloaded Malwarebytes AntiMalware from filehippo.com. I then tried to download Kasperky Internet Security 2010 from the Internet as I am entitled to it for free due to being a Barclays online customer. The page wouldn't load.
I can browse the internet without any problems but cannot go on the Kaspersky website. Just to make sure there was probably something wrong with their site, I did a google search for Norton, Mcafee and Windows Updates and their site wouldn't load up either!
For some reason Anti Virus websites and the Microsoft Updates site aren't loading up on my PC but all other websites can be browsed without any problems, here is the message I get on firefox:
The browser could not find the host server for the provided address.
* Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of
"www.mozilla.org")
* Are you certain this domain address exists? Its registration may have expired.
* Are you unable to browse other sites? Check your network connection and DNS server settings.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
When I did a quick scan with Malwarebytes after I downloaded it and before trying to go on those Anti Virus websites and Microsoft Updates, it detected an infection which I deleted and Restarted the PC afterwards, here is the log:
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org
Database version: 3967
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512
08/04/2010 12:28:18
mbam-log-2010-04-08 (12-28-18).txt
Scan type: Quick scan
Objects scanned: 98018
Time elapsed: 4 minute(s), 33 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
I have currently got Malwarebytes and Comodo Firewall (downloaded it after I couldn't get on the A Virus websites) installed on my PC.
Any ideas why I can't access those Anti Virus & Microsoft Update websites on my PC, but can browse web as normal apart from that?
Thank you.
Jay
Due to my PC being infected with Trojans I ended up reinstalling XP.
I know I may have not followed all the correct procedure afterwards but heres what I did.........due to not having an A Virus on it I downloaded Malwarebytes AntiMalware from filehippo.com. I then tried to download Kasperky Internet Security 2010 from the Internet as I am entitled to it for free due to being a Barclays online customer. The page wouldn't load.
I can browse the internet without any problems but cannot go on the Kaspersky website. Just to make sure there was probably something wrong with their site, I did a google search for Norton, Mcafee and Windows Updates and their site wouldn't load up either!
For some reason Anti Virus websites and the Microsoft Updates site aren't loading up on my PC but all other websites can be browsed without any problems, here is the message I get on firefox:
The browser could not find the host server for the provided address.
* Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of
"www.mozilla.org")
* Are you certain this domain address exists? Its registration may have expired.
* Are you unable to browse other sites? Check your network connection and DNS server settings.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
When I did a quick scan with Malwarebytes after I downloaded it and before trying to go on those Anti Virus websites and Microsoft Updates, it detected an infection which I deleted and Restarted the PC afterwards, here is the log:
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org
Database version: 3967
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512
08/04/2010 12:28:18
mbam-log-2010-04-08 (12-28-18).txt
Scan type: Quick scan
Objects scanned: 98018
Time elapsed: 4 minute(s), 33 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
I have currently got Malwarebytes and Comodo Firewall (downloaded it after I couldn't get on the A Virus websites) installed on my PC.
Any ideas why I can't access those Anti Virus & Microsoft Update websites on my PC, but can browse web as normal apart from that?
Thank you.
Jay
0
Comments
-
I've found Microsoft Security Essentials does the trick with most viruses and trojans, its free as well to people with genuine copies of windows.
Best bet for using it is to download the software and the definitions on a separate workstation then use a memory stick to install on the infected machine.
I work as a Technician and have used it to clean countless machines0 -
Check your router/modem settings are as per your provider.0
-
I have just spent a day sorting out a similar problem couldn't access any webpages via Chrome or IE8 but Firefox still worked. I have now got them both up and running again but I suspect it was when I downloaded SpyDoctor that the problems happened. I have now removed it.
By the way why not try AVG 9?
I got a bit lax and didn't do any spring cleaning for months.0 -
I think I'ver managed to resolve it......I scanned the PC with SuperAntiSpyware which found a virus called Trojan.Conficker/Variant, which along with other things prevents the PC from accessing Security sites. Here is the log:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 04/08/2010 at 05:13 PM
Application Version : 4.35.1002
Core Rules Database Version : 4744
Trace Rules Database Version: 1978
Scan type : Complete Scan
Total Scan Time : 00:10:59
Memory items scanned : 325
Memory threats detected : 0
Registry items scanned : 4732
Registry threats detected : 0
File items scanned : 10849
File threats detected : 1
Trojan.Conficker/Variant
C:\WINDOWS\SYSTEM32\GUGPCNV.DLL
Here is an article on it:http://news.cnet.com/faq-conficker-time-bomb-ticks-but-dont-expect-boom/
Thank you!0 -
when you reinstalled windows did you do a clean install or just install over the top?0
-
My mate who owns the shop did the reinstall and says it was a clean installation.0
-
Theres no way that the drive WASNT formatted if it was still infected.:idea:0
-
-
DVardysShadow wrote: »WASN'T -> WAS
random text to defeat decapitalisation
correct (Minds not really on it today
) :idea:0
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