Please help me!

QT2006

Hi all,

There is something seriously wrong with my PC, I actually can not sign in my screen name as I am getting loads of error and there is some XP Internet Security thing that it telling me I have trojans, viruses and spyware, when I click it, it tells me to subscribe, I couldn't even logo onto the internet. I am now on my sisters screename and AntiVir Guard is keep telling me there is a virus C:\WINDOWS|wmsbd40.dll, Is the TR/Spy.47616.54 Trojan, but when I try to delete or quarantine it, it doesn't work and it keeps coming up.

I really don't have a clue...what do I do? It has even deleted some of my files, I can't see my files that used to be on my desktop!

Many thanks in advance

QT

QT2006

It also keeps popping up saying RUNDLL, error running C:\WINDOWS\wmsbd40.dll Access is denied

debitcardmayhem

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_ma..._anti_malware/
Open malwarebytes and go to UPDATE and click 'check for updates'. After its updated go to SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds


reboot

Download HIJACK THIS (Make sure you click 'DOWNLOAD THIS VERSION')
http://www.filehippo.com/download_hijackthis/2894/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

QT2006

I have Malwarebytes but it won't open so I will try to download it again.

Thanks

QT2006

It says application not found when I try to download it, I can't even download the Hijack this, which I also have on my PC, they wont open and the error just keeps popping up. RUNDLL error loading C:\WINDOWS\wmsbd40.dll Access is denied, every 5 seconds

dogmaryxx

Try Safe Mode with Networking.

enigma52

don't panic,calm down, 5 posts in 20 minutes, it's only a computer

QT2006

How do I do this,.there is some new program that has been put on there Security Tool, that keeps saying that there are viruses, I can not open ANY of my virus checkers, how can I delete the security tool, it doesn't come up on my programs on control panel

QT2006

Anything, all my programs are disabled and can not open :-(

QT2006

Can someone please help me, there are two programs running havoc on my comp and I cant get rid of them, i am in safe mode now and XP Internet Security is playing up. The other program is Security Tool..I never installed either of these on the comp and I can not delete them no matter how hard I tried,

I finally managed to open malwarebytes and before it finished after 7 and 1/2 hours, a blue screen came up and the comp restarted itself.

I dunno wat to do next?

QT2006

I will try them when I get home, thanks