2nd Washing Machine in 12 months faulty.Can i get my money back

harrypeps

jackieglasgow wrote: »

Why are you sending a shi77y letter to them? Haven't you had it all sorted to your satisfaction? I don't understand. Please also name and shame, it will help anyone else who googles this appliance for faults.

I know what you mean and we are now satisfied with the machien but believe me its been a bloody nightmare.

This ,at the time, Which? Best buy recommended
WHIRLPOOL AWO/D5526 ( that clear enough Roddy:) )was sold to us on Boots website ,it came from a company called DRL who i belive supply goods under the name of other major companies .

All communication has been with them and i don't feel Boots themselves realise the poor product , customer service and service engineers we have experienced through buying from a well respected retailer.

How else are Boots to know if i just walk away satisfied.

Hopefully they may pull their finger out to sort this type of experience to the benefit of future consumers

Sort of naming and shaming i suppose