free dora explorer backpack and books!

youngmum_2

CharleneUK wrote:

Did you return the books at your own cost?

I never thought about that. Was just about to order them when I saw this. Does anybody know?

WELSH-DRAGON_2

I have sent off for something similar before and returned the books at my own cost that I did not want to keep. MAKE SURE you obtain proof of posting just incase the books do not make it back.

Welshy x

littlejaffa

Sazere wrote:

I recently had the Winnie the Pooh bowl, spoon and book for new baby

is this the stuff you had to call and speak to someone to get? i ordered that but said no to the book, they promised you could get the bowl etc free....still waiting

Tamiya_Widow

Hi, my Daughter will love these. Best not tell her yet in case they don't arrive.
Thanks to you both, the 2nd link worked for me.

lil_me

Yes you have to pay postage if you return them, my sister went through months of hassle with Grolier denying she sent them letters to cancel. Since then I have spoken to someone who used to work for them and as staff they are told when possible to disregard cancellation letters. Cost her a fortune in postage and with the postage costs increasing I can see it costing even more.

Motherof1

Thanks for this....my little one loves Dora and Boots to bits....I will try my luck by calling customer services to request a returns label.....It might work but all I need to do is obtain proof of postage and not pay for the parcel to get back either.....wait and see.

Chuggy

I had a run in with "Grolier" once, they kept trying to get money out of me for "free" books.

Sazere

CharleneUK wrote:

Did you return the books at your own cost?

No I sent an e-mail to Grolier Customer Services (e-mail addy on their website) and they sent me a pre-paid label in the post. So all I had to do was drop the box off at the post office and obtain proof of posting.

The box was really light anyway and would have only cost £1.20ish according to the scales at the post office. So in effect I would have paid £1.20 for a winnie the pooh bowl, spoon and book so cheaper than from the shops anyway I guess. For me I got them free by using the pre-paid label so even better.

Just don't forget to obtain proof of postage!

Sazere

mummytomoo&roo wrote:

This says you have to be an aol customer....

Have registered anyway with an old aol address and will see what happens.

No it asks if you are an AOL customer, if so to click first - probably something to do with the AOL browser!

pretzels

hi, do you know roughly how long it takes for them to send the stuff out..im due to go to mil's but i don't want to miss the delivery as i don't want to miss the 7 day return date for the 2 books. if that makes sense...
i put the order in on Sat (5th)..(rather wishing i didn't now after reading the comments lol)