Electricity supplier from 2005 send 14day demand for payment out of the blue

penfold777

I received an aggressive letter today from Good Energy telling me there's an overdue amount £246 when they supplied my previous house March-November 2005. They say "We write to inform you we never received sufficient payments towards your electricity bills and we cannot allow this situation to continue." and are telling me to make full payment within 14days to avoid them being forced to take legal action. As far as I was aware I settled the bill at the time and was with another supplier until I moved from the property August 2006 redirecting my mail for 3 months. I hadn't heard from them at all since my final bill until now.

The Consumer Focus website advises members of the Energy Retail Association can only backbill for a year, but Good Energy isn't part of the ERA?

I have asked both Consumer Focus Consumer Direct for advice.

Does anybody please have some advice?

Premier_2

You got post on Good Friday?

You say as far as you are aware you settled the bill. Ask for a copy of the final bill. Contact the bank to see if you ever paid that bill.

If you think this is a different final bill tothe one you paid, check with the supplier that you had in August when they actually started supplying and what the start meter reading was. Compare that to what the bill Good Energy provide.

spiro

Seems strange that they could have written to you until Oct'06, nearly a year after they ceased being your supplier. I can't understand why they would wait another 2.5yrs.

As already said, ask them to provide you with a copy of your final bill which they have to do to be able to prove the debt exists and then check the amount against you bank account for that period.

st999

You got post on Good Friday?

So did I , I also got post today.

Not everyone lives in England.

Also all the shops and supermarkets are open as normal tomorrow and Monday IN SCOTLAND.

Stan

NeverInDebt

Supermarkets may not my OH works in one (Sainsburys) and they close Sunday but not Monday

Use to work for RM and we would work Good friday and time and a half maybe times change now that was some years back

st999 wrote: »

So did I , I also got post today.

Not everyone lives in England.

Also all the shops and supermarkets are open as normal tomorrow and Monday.

Stan

st999

Supermarkets may not my OH works in one (Sainsburys) and they close Sunday but not Monday

Easter Sunday is a normal Sunday in Scotland, Also the supermarkets have no restrictions on Sunday opening, my local Tesco is open 24 hours seven days a week, they only shut on Christmas day and new years day.

Stan