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firefox 3.6.2 keeps crashing

crisp
crisp Posts: 435 Forumite
in Techie Stuff
I installing the new version this week and ever since it crashes. I cant even open it now without it crashing :(

real pain as 2 years of bookmarks there
«1

Comments

  • Red_Rose_Exile
    Red_Rose_Exile Posts: 1,180 Forumite
    3.6.3 is available, there has been a problem with the installer. Go to Firefox home page download and install

    The updater doesn't seem to work either
  • bat999
    bat999 Posts: 1,951 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    crisp wrote: »
    real pain as 2 years of bookmarks there
    Hi
    Your bookmarks are probably still available.
    On my Windows system I look in these folders:-
    Application Data > Mozilla > Firefox > Profiles > e0hgdgdo.default

    There's a file named bookmarks.html.
    Never interrupt your enemy when he is making a mistake.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Red_Rose_Exile wrote: »
    The updater doesn't seem to work either

    Worked on Linux for 3.6.2 --> 3.6.3.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    bat999 wrote: »
    Hi
    Your bookmarks are probably still available.
    On my Windows system I look in these folders:-
    Application Data > Mozilla > Firefox > Profiles > e0hgdgdo.default

    There's a file named bookmarks.html.

    Bookmarks are now held in places.sqlite I think since a few major version ago?

    Crisp: Back up your profile folder before attempting any upgrade. That way you have the best chance of keeping your bookmarks/settings.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • crisp
    crisp Posts: 435 Forumite
    3.6.3 seems to be having the same effect of crashing on opening.
  • Pikeyp
    Pikeyp Posts: 494 Forumite
    Part of the Furniture 100 Posts
    You can quickly rescue your bookmarks with Mozbackup!

    .. http://mozbackup.jasnapaka.com/ ..

    You can then create a new profile , again with Mozbackup .. and import your bookmarks into it!

    That might cure the problem.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    crisp wrote: »
    3.6.3 seems to be having the same effect of crashing on opening.

    Try it in safe mode to see whether any extensions etc are causing the crash.

    http://support.mozilla.com/en-us/kb/safe+mode
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • bat999
    bat999 Posts: 1,951 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    fermi wrote: »
    Bookmarks are now held in places.sqlite I think since a few major version ago?
    There's nothing in that bookmarks.html file!
    I suppose it's a legacy and they are now held in the places.sqlite file, as you said.:o
    Never interrupt your enemy when he is making a mistake.
  • crisp
    crisp Posts: 435 Forumite
    seems to be crashing in safe mode too. used firefox for years without any problems before this week.

    any ideas, thanks?
  • Snooze
    Snooze Posts: 2,041 Forumite
    1,000 Posts Combo Breaker
    Dept_free wrote: »
    Iv had no end of problems with ff after last update so your not alone

    FF is a !!!!!! browser that's why. It's got more issues than a magazine stand.
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